Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Nicholas Phillips

Walpole,NH

Summary

Experienced analyst offering a history of analyzing and reporting on budget areas such as procurement and service level. Attained bachelor's degree of science in business management and well-versed in diverse statistical methods, forecasting and process enhancement .

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Len-Tex Corporation
09.2023 - Current
  • Processed customer service orders promptly to increase customer satisfaction.
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Met customer call guidelines for service levels, handle time and productivity.

MOLDING DIVISION

Whelen Engineering
05.2023 - 09.2023
  • Attains QA approval of molded parts from start up
  • Oversees mold process throughout cycle time
  • Troubleshoot plastic injection molding machines when alarming.

DEMAND PLANNING ANALYST

C&S Wholesale Grocers Corporate
09.2020 - 12.2022
  • Composed various demand planning reports and data analysis
  • Developed VBA macros to assist the overall demand planning team in a weekly report which made the process much more efficient
  • Lead and assisted in projects surrounding onboarding new hires
  • Achieved high forecasting metrics and collaborated with other procurement teams to achieve high service level
  • Internship from May to September 2019 in data cleansing.

BARTENDER & SERVER

Keene Country Club
05.2017 - 04.2019
  • Facilitated sales and organized bar for patrons during high volume shifts events
  • Trained new employees and consistently participated with other teams to complete various goals.

STATISTICS TUTOR

Keene State College
08.2017 - 05.2018
  • Ignited many students to achieve their grade goals by guiding them through coursework and exam preparation.

Education

BACHELOR'S DEGREE OF SCIENCE - Business Management

Keene State College
Keene, NH
06.2020

HIGH SCHOOL DIPLOMA -

Fall Mountain Regional High School
Langdon, NH
06.2016

Skills

  • Microsoft Excel
  • Data analytics
  • ERP Software
  • Process Improvement
  • Programming & Algorithms
  • Excellent communication
  • Organized & Detail Oriented
  • Quick Learner

Hobbies and Interests

  • Literature
  • Graphic Design
  • Hiking & Travel
  • Golf & Ski

Timeline

Customer Service Representative

Len-Tex Corporation
09.2023 - Current

MOLDING DIVISION

Whelen Engineering
05.2023 - 09.2023

DEMAND PLANNING ANALYST

C&S Wholesale Grocers Corporate
09.2020 - 12.2022

STATISTICS TUTOR

Keene State College
08.2017 - 05.2018

BARTENDER & SERVER

Keene Country Club
05.2017 - 04.2019

BACHELOR'S DEGREE OF SCIENCE - Business Management

Keene State College

HIGH SCHOOL DIPLOMA -

Fall Mountain Regional High School

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Nicholas Phillips