Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Puente

Westerly,RI

Summary

Service-focused Valet with record of success in coordinating smooth placement and retrieval of customer vehicles. Dedicated to preventing damages and maximizing customer satisfaction by professionally operating cars, trucks and SUVs. Safe and attentive driver with clean history.

Overview

6
6
years of professional experience

Work History

Bell Valet

The Ocean House
Watch Hill , RI
12.2020 - Current
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Maintained cleanliness of work sites, parking spaces and guest services stations.
  • Monitored and documented guest traffic flow in valet lot.
  • Helped guests unload and load luggage.
  • Answered guest's questions about property amenities and services.
  • Issued and collected claim tickets and processed valet parking fees.
  • Entered guest vehicle information and location in computerized valet parking system.
  • Maintained current listing of local and area attractions special events and activities to give guests updated information.
  • Delivered above and beyond service to VIP guests at property.
  • Answered questions and provided information about [Area of Expertise].
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Exceeded goals through effective task prioritization and great work ethic
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
  • Offered friendly and efficient service to customers, handled challenging situations with ease

Deli Cleark

Stop & Shop
Pawcatuck, CT
03.2018 - 12.2020
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Offered friendly and efficient service to customers, handled challenging situations with ease
  • Proved successful working within tight deadlines and fast-paced atmosphere
  • Demonstrated respect, friendliness and willingness to help wherever needed

Broiler Cook

99 Restaurant & Pub
Pawcatuck, CT
01.2018 - 03.2020
  • Maintained food safety and sanitation standards.
  • Measured, weighed and mixed appropriate ingredients according to recipe directions.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Managed opening and closing shift kitchen tasks.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Reduced food costs 8.5 % by using seasonal ingredients, setting standards for portion size and minimizing waste
  • Delivered services to customer locations within specific timeframes
  • Increased customer satisfaction by resolving issues

Education

Bachelor of Arts - Accounting And Finance

Three Rivers Community College
Norwich, CT
05.2024

GED -

Robert E. Fitch High School
Groton, CT
06.2017

Skills

  • Inventory Restocking
  • Critical Thinking
  • Guest Flow Management
  • Team Collaboration
  • Valet station organization
  • Valet services
  • Embellishment application knowledge
  • Good Telephone Etiquette
  • Decision Making
  • Excellent Communication
  • Analytical and Critical Thinking
  • Organization and Time Management
  • Active Listening
  • Planning and Coordination

Timeline

Bell Valet

The Ocean House
12.2020 - Current

Deli Cleark

Stop & Shop
03.2018 - 12.2020

Broiler Cook

99 Restaurant & Pub
01.2018 - 03.2020

Bachelor of Arts - Accounting And Finance

Three Rivers Community College

GED -

Robert E. Fitch High School

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Nicholas Puente