Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Pungwa

High Point,NC

Summary

Dynamic and customer-focused sales associate with several years of experience in retail environments, excelling in customer relationship management, and event coordination. Proven ability to enhance guest satisfaction through attentive service and effective teamwork in fast-paced environments. Committed to fostering a welcoming atmosphere and driving brand loyalty.

Overview

4
4
years of professional experience

Work History

Sales Associate

Pacsun
Winston-Salem, NC
06.2024 - Current
  • Delivered high-quality customer service in a fast-paced retail environment, assisting over 50 customers daily with product selection and styling.
  • Operated the POS system efficiently, handling cash, credit, and returns with accuracy and professionalism.
  • Maintained store cleanliness and visual standards, ensuring a welcoming, organized space.
  • Collaborated with team members to restock merchandise quickly, and respond to peak-hour demands.
  • Built rapport with regular customers, promoting a friendly and inclusive atmosphere.

Event Coordintor/Server

High Point Country Club
High Point, NC
08.2021 - 08.2024
  • Provided fast, friendly service to guests at high-volume events, including weddings, corporate functions, and private parties, serving food and beverages efficiently under pressure.
  • Maintained a clean and organized service area in line with food safety standards.
  • Adapted quickly to changing event setups, and coordinated closely with kitchen and service staff to ensure a smooth flow and guest satisfaction.
  • Interacted professionally with diverse guests, consistently providing attentive and personable service.
  • Gained experience with beverage handling, tray service, and presentation.

Marketing and Brand Ambassador

Frich
New York, NY
08.2023 - 05.2024
  • Curated marketing events with other ambassadors on the Columbia University campus to convince students to download the youth-focused personal finance app, Frich.
  • Conducted product demonstrations to explain details, highlight features and show use.
  • Introduced sales, promotions, and other brand initiatives to gain customer loyalty and a positive company image.

Education

Bachelor of Arts - Neuroscience Major/Art History Minor

Columbia University
New York, NY
05-2027

High School Diploma -

Early College At Guilford High School
Greensboro, NC
05-2023

Skills

  • Customer relationship management
  • Visual communication
  • Event coordination
  • Multitasking Under Pressure
  • Teamwork and collaboration
  • Positive attitude and approachability

Timeline

Sales Associate

Pacsun
06.2024 - Current

Marketing and Brand Ambassador

Frich
08.2023 - 05.2024

Event Coordintor/Server

High Point Country Club
08.2021 - 08.2024

Bachelor of Arts - Neuroscience Major/Art History Minor

Columbia University

High School Diploma -

Early College At Guilford High School
Nicholas Pungwa
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