Nicholas Randall
Shelby,NC
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Team Leader
Greenheck
Kings Mountain, NC
11.2020 - Current
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Locksmith Apprentice
A-1 Locksmiths
Shelby, NC
05.2015 - 11.2020
- Assisted in the installation of high-security locks for residential and commercial clients.
- Contributed to a reduction in service call response time by efficiently managing inventory of supplies and equipment needed for on-site jobs.
- Demonstrated commitment to professional ethics when handling confidential information related to client security
- Participated in regular trainings to stay up-to-date on the latest industry trends and advancements in locksmithing technologies.
- Ensured smooth workflow across multiple job sites by effectively coordinating appointments with customers via phone
Owner/Operator
Carolina Mobile Mechanic
Charlotte, NC
02.2010 - 01.2019
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Developed business plan, processes and procedures to provide superior service to customers.
- Kept all building areas and equipment functional and well-organized to promote
- Trained and motivated employees to perform daily business functions.
Education
Bachelors Of Science - Operations Management
Southern New Hampshire University
Hooksett, NHWelding
Cleveland Community College
Shelby, NC2020
Ged -
Cleveland Community College
Shelby, NC2020
Autobody Paint And Refinishing
Cleveland Community College
Shelby, NC2020
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- People Management
- Work Planning and Prioritization
- Documentation And Reporting
- Complex Problem-Solving
- Analytical Thinking
Certification
OSHA-10
CPR,AED
Timeline
Team Leader
Greenheck
11.2020 - Current
Locksmith Apprentice
A-1 Locksmiths
05.2015 - 11.2020
Owner/Operator
Carolina Mobile Mechanic
02.2010 - 01.2019
Bachelors Of Science - Operations Management
Southern New Hampshire University
Welding
Cleveland Community College
Ged -
Cleveland Community College
Autobody Paint And Refinishing
Cleveland Community College