Nicholas Randle
Frisco,TX
Summary
EVS Director and Operational Manager with 15 years of experience in healthcare environments. Demonstrated ability to enhance patient care through strategic workflow optimization and service delivery improvements.
Overview
22
22
years of professional experience
Work History
Director of Environmental Services
Sutton & Thomas Medi-Clean
McKinney, Texas
01.2010 - Current
- Developed operational management team. Trained over 40 employees in EVS department.
- Implemented unit linen par level system to maintain quality control while adhering to facility budget.
- Coordinated employee workflow schedule for unit coverage and floorcare project management.
- Provided stellar customer service and achieved excellent HCAPP through daily rounding and patient feedback.
- Performed HR duties, employee interviewing, execution of disciplinary actions and performance of all payroll activity.
Loan Officer
Countrywide Mortgage
Plano, Texas
03.2004 - 12.2009
- Assisted clients in navigating loan products during refinance and home purchase processes.
- Evaluated loan applications to ensure compliance with established guidelines.
- Collaborated with underwriting and processing teams to resolve loan application issues.
- Collected and processed documentation to facilitate mortgage approval efficiently.
Education
B.S. - Agriculture Business Management
Alcorn State University
Lorman, Ms05-2002
Skills
- Customer relationship management
- Operational management
- Budget management
- Workflow scheduling
- Performance evaluation
- Decision making
- Employee training
Timeline
Director of Environmental Services
Sutton & Thomas Medi-Clean
01.2010 - Current
Loan Officer
Countrywide Mortgage
03.2004 - 12.2009
B.S. - Agriculture Business Management
Alcorn State University