Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline

Tyrhonda Allen

Health Care Service Group Inc
Baltimore,MD
1
Language
14
years of professional experience

Experienced Director of Environmental Services with a strong background in environmental compliance, waste management, and sanitation oversight. Known for staff training, quality assurance, and maintaining safe, compliant facilities.

Work History

Director of Environmental Services

6 Years 10 Months
Health Care Service Group Inc | 12.2019 - Current
  • Directed environmental services operations, ensuring consistent cleanliness and compliance with infection control standards.
  • Implemented quality assurance checks to maintain sanitation, safety, and regulatory readiness across departments.
  • Managed housekeeping and laundry staff, aligning daily assignments with facility priorities and service expectations.
  • Trained supervisors and frontline staff on cleaning protocols, chemical handling, and equipment use.
  • Manager On Duty for Facility on holidays and weekends.

Floor Technician

2 Years 6 Months
Health Care Service Group Inc | 01.2017 - 07.2019
  • Maintained resilient flooring through stripping, waxing, buffing, and burnishing procedures.
  • Operated floor care machinery following safety and sanitation standards.
  • Inspected floor conditions and identified areas needing corrective maintenance.
  • Cleaned carpets using extraction equipment and spot treatment methods.
  • Trained new staff on proper chemical handling and equipment use.
  • Restored floor appearance by removing buildup, scuffs, and surface residue.
  • Followed infection-control guidelines while delivering consistent patient-care environment support.
  • Maintained a professional appearance while interacting with clients and responding to their concerns or requests regarding floor care services.

Heavy Duty Housekeeper

4 Years 5 Months
Futurecare | 06.2012 - 11.2016
  • Maintained resident rooms, hallways, and common areas to support safe, sanitary care environment.
  • Disinfected surfaces and high-touch areas following infection control and cleaning procedures.
  • Replenished linens, toiletries, and housekeeping supplies to ensure continuous room readiness.
  • Removed trash and soiled materials while following proper waste disposal and safety standards.

Education

High School Diploma

LakeCliftin Eastern High | Baltimore, MD | 06-2001

Skills

Environmental compliance
Waste management
Sanitation documentation
Custodial services
Work scheduling
Infection control
Documentation and reporting
Customer service
Communication skills
Relationship building
Interpersonal skills

Accomplishments

  • 5 deficiency free state surveys
  • 3 Federal deficiency free surveys

Languages

English
Full Professional

Timeline

Director of Environmental Services

Health Care Service Group Inc
12.2019 - CurrentRead More

Floor Technician

Health Care Service Group Inc
01.2017 - 07.2019Read More

Heavy Duty Housekeeper

Futurecare
06.2012 - 11.2016Read More

LakeCliftin Eastern High

High School Diploma
Read More
Tyrhonda Allen