Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Nicholas Reaume

Macomb,MI

Summary


Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment. Bring a lot of value to the workplace to improve the company.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Supervisor

C.J. Barrymore's
08.2023 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Ride Operator

C.J. Barrymore's
05.2022 - 08.2023
  • Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
  • Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
  • Enhanced rider experience by enforcing safety procedures and providing clear instructions.
  • Collaborated with team members to maintain a clean, organized, and safe ride area for guests.

Retail Worker

Buckle
11.2022 - 02.2023
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.

Fast Food Worker

Chicken Shack
06.2021 - 07.2022
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.

Education

Bachelor of Engineering - Industrial Operations Engineering

University of Michigan
Ann Arbor, MI
05-2028

High School Diploma -

Dakota High School
Macomb, MI
06-2024

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Decision-making
  • Complex Problem-solving
  • Strategic planning
  • Processes and procedures
  • Operations management
  • Analytical thinking
  • Public speaking
  • Conflict resolution
  • Time management

Accomplishments

  • Achieved Supervisor through effectively working hard and proving myself of worthy promotion.

Certification

Microsoft Certified - Word

Timeline

Supervisor

C.J. Barrymore's
08.2023 - Current

Retail Worker

Buckle
11.2022 - 02.2023

Ride Operator

C.J. Barrymore's
05.2022 - 08.2023

Fast Food Worker

Chicken Shack
06.2021 - 07.2022

Bachelor of Engineering - Industrial Operations Engineering

University of Michigan

High School Diploma -

Dakota High School

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Nicholas Reaume