Nicholas Rich
Winchester,VA
Summary
Detail-oriented professional with hands-on experience in delivery operations and event management. Skilled in logistics coordination, time management, and problem-solving in fast-paced environments. Committed to efficiency, safety, and positive client experiences.
Overview
6
6
years of professional experience
Work History
Server
Kings Pizza Pronto
2026.01 - Current
- Streamlined order-taking process, enhancing accuracy and reducing wait times for customers.
- Coordinated with kitchen staff to ensure timely food delivery and quality standards.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
FedEx Delivery Driver
Azar Trucking
2024.06 - 2025.12
- Delivered packages efficiently while adhering to safety protocols and traffic regulations. Maintained accurate logs of deliveries and vehicle inspections for compliance purposes. Communicated effectively with dispatch to ensure timely updates on delivery status. Assisted in loading and unloading cargo, optimizing space in delivery vehicles. Followed best practices for route planning, enhancing delivery efficiency and reducing delays. Provided exceptional customer service by addressing inquiries and resolving issues promptly. Trained new drivers on company policies, safety procedures, and operational protocols.
Esports Varsity Athlete
Shenandoah University
2020.08 - 2024.05
- Demonstrated athletic skills in competitive events, contributing to team success and individual performance. Collaborated with coaches to refine training techniques, enhancing overall athletic development. Analyzed performance metrics to identify areas for improvement, fostering a culture of continuous growth. Assisted in organizing and executing team practices, ensuring efficient use of time and resources.
Arena Lab Manager
Shenandoah University
2020.08 - 2022.05
- Oversaw daily arena operations, ensuring smooth execution of events and activities. Managed scheduling and coordination of events to optimize facility usage and client satisfaction. Trained and mentored staff on operational procedures and customer service excellence. Developed strategies to enhance visitor experience through improved facility amenities and services.
Education
B.S. - Esports Management
Shenandoah University
Winchester, VA2024-05
Skills
- Event Management
- Critical thinking
- Problem solving
- Customer service
- Positive attitude
- Teamwork and Collaboration
- Dependable and Reliable
- Safe driving
AWARDS
BSA Eagle Scout, was elected Sr. Patrol Leader responsible for 8 patrols and 75 scouts.
PROFESSIONAL DEVELOPMENT
- Completed an internship at Gui, a local computer arena, where I was responsible for planning, coordinating, and managing events.
- Supported the execution of international events in the Netherlands, Ireland, and Thailand while learning best practices from global professionals
Timeline
Server
Kings Pizza Pronto
2026.01 - Current
FedEx Delivery Driver
Azar Trucking
2024.06 - 2025.12
Esports Varsity Athlete
Shenandoah University
2020.08 - 2024.05
Arena Lab Manager
Shenandoah University
2020.08 - 2022.05
B.S. - Esports Management
Shenandoah University