Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Richardson

St. Petersburg,FL

Summary

Customer-oriented Store Manager offering over 10 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

21
21
years of professional experience

Work History

Store Manager

Circle K
Redington Shores, FL
11.2018 - Current
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Developed strategies to maximize sales and profitability.
  • Established customer service standards and monitored staff compliance.
  • Organized promotional events to increase product awareness.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.
  • Ensured compliance with safety regulations and company policies.
  • Created weekly work schedules for store personnel.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Developed relationships with suppliers to negotiate better prices.
  • Updated POS system with new products and promotional offers.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.

Chaos-trophy Music Recording Ans Production

Self Employed Writer
Pinellas Park, FL
05.2003 - 11.2016
  • Mixed audio tracks to create a cohesive sound for each song.
  • Organized music sessions with clients, ensuring all necessary instruments were available.
  • Collaborated with engineers and producers to ensure that songs met industry standards.
  • Edited and mastered recordings to improve sound quality before release.
  • Researched new recording technologies and techniques to stay up-to-date on industry trends.
  • Compiled instrumentals for use in live performances or studio recordings.
  • Contributed ideas during brainstorming sessions for upcoming projects.
  • Coordinated scheduling of studio time and booked session musicians as needed.
  • Performed maintenance on recording equipment such as microphones, cables, mixers.

Graphics Designer

Signs And Graphics
Saint Petersburg, Fl, FL
01.2013 - 01.2015
  • Created vector illustrations for company logos and branding materials.
  • Optimized images for web usage while maintaining quality standards.
  • Edited existing artwork using Adobe Creative Suite applications.

Education

Some College (No Degree) - Music Theory And Philosophy

St Petersburg College
Saint Peters, Fl

Skills

  • Client Relationship Building
  • Dispute Mediation
  • Complaint Handling
  • Workflow Management
  • Customer Retention
  • Customer Service
  • Computer Skills
  • Data Entry
  • Listening Skills
  • Handling Customer Complaints
  • Excellent Communication
  • Strong Work Ethic
  • Complaint Resolution
  • Customer Relationship Management
  • Team Collaboration
  • Attention to Detail
  • Sales Expertise

Timeline

Store Manager

Circle K
11.2018 - Current

Graphics Designer

Signs And Graphics
01.2013 - 01.2015

Chaos-trophy Music Recording Ans Production

Self Employed Writer
05.2003 - 11.2016

Some College (No Degree) - Music Theory And Philosophy

St Petersburg College

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Nicholas Richardson