Nicholas Richardson
Brick,NJ
Summary
Dynamic leader with a proven track record at Kaseya, driving client retention and revenue growth. Expert in PCI compliance and IT security solutions, I successfully managed a $2.95M ARR portfolio while enhancing team performance. My strategic approach to sales forecasting and client success has consistently delivered exceptional results.
Overview
3
3
years of professional experience
Work History
MANAGER, TECHNICAL ACCOUNT MANAGERS
Kaseya
Red Bank, USA
06.2023 - Current
- Lead a team leading a $2.95M ARR book of business.
- Retained clients and onboarded new IT providers (MSPs).
- Led PCI compliance and product demos for Secure Payments, Compliance Manager, and RocketCyber.
- Contributed to revenue strategies and monthly CEO planning sessions.
- Aligned security solutions with business needs to improve client success.
TECHNICAL ACCOUNT MANAGER
Kaseya
Red Bank, USA
08.2022 - 06.2023
- Managed and grew a $1.1M ARR portfolio through a combination of client retention and new customer acquisition.
- Delivered PCI guidance and IT security demos to drive adoption.
- Collaborated with IT providers (MSPs) to implement compliant security solutions.
- Supported internal strategy for forecasting and retention.
BUSINESS DEVELOPMENT SPECIALIST
Kaseya
Red Bank, USA
01.2022 - 08.2022
- Exceeded daily performance metrics of 100+ dials and 180+ minutes of talk time.
- Drove interest in Kaseya events to support pipeline growth.
- Contributed to pipeline expansion through high-volume outreach and lead qualification.
Education
Bachelor of Arts - Public Relations
Rowan University
Glassboro, NJ12-2021
Bachelor of Science - Marketing
Rowan University
Glassboro, NJ12-2021
Timeline
MANAGER, TECHNICAL ACCOUNT MANAGERS
Kaseya
06.2023 - Current
TECHNICAL ACCOUNT MANAGER
Kaseya
08.2022 - 06.2023
BUSINESS DEVELOPMENT SPECIALIST
Kaseya
01.2022 - 08.2022
Bachelor of Arts - Public Relations
Rowan University
Bachelor of Science - Marketing
Rowan University
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