Nicholas Roberts
Greenville,SC
Summary
Experienced professional leader driving excellence and strategic growth. Consistently achieves impactful results by fostering and prioritizing consistent teamwork and collaboration. Excels at navigating complex challenges and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making skills among colleagues.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Jack Brown's Beer and Burger Joint
Greenville, SC
08.2025 - 01.2026
- Led operational strategy to enhance efficiency across multiple departments
- Mentored and developed staff, fostering a collaborative team environment
- Streamlined processes to reduce costs and improve service delivery
- Implemented training programs for new hires to ensure adherence to company standards
- Managed budget oversight, ensuring optimal resource allocation and expenditure control
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth
General Manager
Coastal Crust
Greenville, SC
02.2024 - 08.2025
- Lead high-performing store operations, achieving top net sales and customer satisfaction
- Oversee staff training, inventory management, and vendor relationships for cost-effective purchasing
- Direct kitchen operations, focusing on quality and efficiency, and lead offsite catering events
Taproom Manager
Pangaea Brewing Company
Greenville, SC
04.2022 - 02.2024
- Managed staff and service quality, using creativity to innovate and enhance customer experience and loyalty
- Handled inventory for beverages, food, and supplies, ensuring smooth operations
- Demonstrated expertise in beer styles and food pairings, providing enhanced dining experiences
Bartending and Customer Service Experience
Multiple
NC & SC
12.2021 - 02.2024
- Worked at establishments including Grill Marks (Greenville, SC) Cleveland Draft House (Garner, NC) and Mac's Tavern (Cary, NC) focusing on exceptional customer service, responsible alcohol service, and team collaboration
- Trained new bartenders and staff, ensuring quality and efficiency in fast-paced environments
Acquisitions Manager
Johnson Hyundai
Cary, NC
11.2019 - 04.2020
- Conducted vehicle appraisals and assisted in trade-in transactions to grow inventory and increase sales
Mobile Expert
T-Mobile
Cary, NC
01.2018 - 01.2019
- Achieved top sales performance and led team initiatives
Certified Trainer
Hickory Tavern
Cary, NC
01.2016 - 01.2018
- Delivered high-quality service and trained new hires
Education
High School Graduate -
C. E. Jordan High School
Durham, NCSkills
- Efficient multi-tasker
- Employee relations
- Operations oversight
- Effective leader
- Training and coaching
- Staff management
- Staff development
- Inventory control
Certification
ServSafe Food Protection Manager Certified (Expires February 2030)
Timeline
Assistant General Manager
Jack Brown's Beer and Burger Joint
08.2025 - 01.2026
General Manager
Coastal Crust
02.2024 - 08.2025
Taproom Manager
Pangaea Brewing Company
04.2022 - 02.2024
Bartending and Customer Service Experience
Multiple
12.2021 - 02.2024
Acquisitions Manager
Johnson Hyundai
11.2019 - 04.2020
Mobile Expert
T-Mobile
01.2018 - 01.2019
Certified Trainer
Hickory Tavern
01.2016 - 01.2018
High School Graduate -
C. E. Jordan High School
Organizations and Community Involvement
- Boy Scouts of America, Eagle Scout, Troop 17 Durham Lions Club
- Habitat for Humanity, Durham County APS, Grace Church Videographer
- Violinist (Duke University School Strings), Duke BOOST Program Participant