Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nicholas Rodriguez

West Covina,CA

Summary

Driven and collaborative professional with a proven track record at Chick-fil-A, enhancing team performance and guest satisfaction through effective mentoring Skilled in utilizing Google Docs for efficient information management and excelling in customer-focused roles. Demonstrated ability to foster positive environments, significantly improving service delivery and operational efficiency.

Overview

2
2
years of professional experience

Work History

BOH Team Member

Chick-fil-A
07.2024 - Current
  • Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
  • Operated food slicers, grinders and chopper by safety guidelines.
  • Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
  • Maintained and sanitized service stations, prep areas, and countertops.
  • Monitored food temperature, discarding items not stored correctly.

FOH Team Lead

Chick-fil-A
04.2024 - 07.2024
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Collected, arranged, and input information into collection system.
  • Monitored and counted money during and after shifts into depositing machines.

FOH Team Member

Chick Fil A
04.2023 - 04.2024
  • Greeted customers warmly upon arrival, setting a welcoming tone for their dining experience.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Contributed to a positive team environment by assisting coworkers with tasks when needed.
  • Utilized POS system to receive and process food and beverage orders.
  • Collaborated closely with other FOH Team Members during busy shifts to streamline workflow and serve guests more efficiently.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.

Education

Bachelor of Arts - International Buisness Managment

California State University - Fullerton
Fullerton, CA
05.2027

Skills

  • Team Collaboration

  • Greeting guests

  • Phone Etiquette

  • Order Taking

  • Customer Focus

Languages

Spanish
Limited Working
English
Native or Bilingual

Timeline

BOH Team Member

Chick-fil-A
07.2024 - Current

FOH Team Lead

Chick-fil-A
04.2024 - 07.2024

FOH Team Member

Chick Fil A
04.2023 - 04.2024

Bachelor of Arts - International Buisness Managment

California State University - Fullerton

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Nicholas Rodriguez