NICHOLAS ROSS
FORT WORTH
Summary
Talented Claims Adjuster with 10+ years of experience emphasizing effective time management, cost control and mediation. Self-motivated and customer-focused.
Overview
9
9
years of professional experience
Work History
Senior Litigation Adjuster
North American Risk Services
Fort Worth
01.2025 - 07.2025
- Collaborated with defense counsel to prepare documentation for court proceedings.
- Maintained detailed records of case progress and correspondence activities.
- Prepared detailed summaries of depositions taken by opposing counsel during pre-trial discovery phase.
- Provided expert advice on various aspects of litigation management including risk assessment, budgeting and strategy development.
- Drafted comprehensive reports outlining findings from investigations into claims involving personal injury or property damage.
- Monitored developments during trial proceedings in order to ensure that client interests are protected at all times.
- Attended court hearings to provide testimony regarding specific cases or issues related to litigation.
Negotiator
Cain Firm
01.2024 - 12.2024
- Facilitated negotiations between clients and opposing parties to reach agreements.
- Developed negotiation strategies tailored to client needs and circumstances.
- Collaborated with legal teams to prepare for mediation sessions effectively.
- Managed timelines and deliverables throughout the negotiation process.
- Conducted research on case precedents to inform negotiation tactics.
- Collaborated with company's legal counsel to review and revise contracts for customers.
- Managed litigation cases on behalf of clients by negotiating contracts.
- Coordinated with legal teams to ensure compliance with applicable laws and regulations.
Commercial Complex Senior Liability Adjuster
Superior Risk Management
Southlake
01.2023 - 01.2024
- Evaluated liability claims to determine coverage and validity.
- Collaborated with legal teams to analyze case documentation and evidence.
- Communicated with clients to gather information and provide updates on claims.
- Conducted thorough investigations to assess damages and circumstances of incidents.
- Trained junior adjusters on best practices and company procedures for claims handling.
- Reviewed policies and regulations to ensure compliance during claim evaluations.
- Drafted detailed reports outlining findings from research and investigations.
- Reviewed police reports, medical records and other documents related to the claim.
- Negotiated settlements on behalf of clients while protecting their interests.
- Evaluated financial losses associated with personal injury claims.
Bodily Injury Claims Handler
National General Insurance Company
Carrollton
01.2021 - 01.2023
- Reviewed insurance claims for accuracy and completeness.
- Processed claims through automated systems efficiently.
- Collaborated with clients to gather necessary documentation.
- Investigated discrepancies in claims through detailed analysis.
- Provided support to team members on complex claims issues.
- Provided guidance to team members regarding best practices in handling insurance claims.
- Participated in training sessions to stay abreast of changes in policies or procedures.
- Monitored progress of pending claims and resolved any delays in a timely manner.
Auto Claims Representative
Bristol West Insurance Company
Plano
02.2016 - 01.2021
- Process auto claims from initial report to final resolution.
- Evaluate damage assessments and determine appropriate claim payouts.
- Collaborate with repair shops to obtain estimates and necessary documentation.
- Investigate discrepancies in claims to ensure compliance with company policies.
- Maintain accurate records of all interactions and transactions related to claims.
- Negotiated settlements between parties involved in auto insurance disputes.
- Provided excellent customer service to claimants throughout the claims process.
Education
BACHELOR OF ARTS - BUSINESS MANAGEMENT
University Of Texas At Tyler
Tyler, TX01.2015
Skills
- Conflict resolution
- Organization
- Team liaison
- Communication
- Materials preparation
- Team leadership
- Self-motivation
- Risk management
- Claims Handling
- Negotiation
- Case evaluation
- Litigation
- Claim evaluation
- Legal document preparation
- Time management
Additional Information - Licenses
Adjuster's license, TX, LA, NC, GA, OK, AL
Timeline
Senior Litigation Adjuster
North American Risk Services
01.2025 - 07.2025
Negotiator
Cain Firm
01.2024 - 12.2024
Commercial Complex Senior Liability Adjuster
Superior Risk Management
01.2023 - 01.2024
Bodily Injury Claims Handler
National General Insurance Company
01.2021 - 01.2023
Auto Claims Representative
Bristol West Insurance Company
02.2016 - 01.2021
BACHELOR OF ARTS - BUSINESS MANAGEMENT
University Of Texas At Tyler