Nicholas Sallee
Glendale,AZ
Summary
With a proven track record at Buckys And Yavapai Casinos, I excelled in enhancing IT systems security and streamlining network operations. My expertise in VMWare technologies and adeptness in time management significantly improved system efficiency. I mentored staff, leading by example in both technical mastery and operational excellence, demonstrating a unique blend of hard and soft skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
IT Systems Security
Buckys And Yavapai Casinos
04.2022 - 08.2024
- Maintained office PCs, network switches and mobile devices, reimaging OS and building computers
- Responded to support tickets and walked individuals through basic troubleshooting tasks
- Troubleshot printers, scanners, and ID makers
- Installed and configured applications and scripts
- Contributed to development, administration and disaster recovery plans, and documentation
- Installed, tested and put into production Windows Servers / Linux Servers
- Delivered Tier 1 and Tier 2 support
- Mentored employees and offered constructive feedback
- Created and maintained Active Directory, DNS, DHCP, Printer servers and Domain Controllers
- Verified all VMWare vSphere servers where online and active
- Created and implemented new VLANs, Subnets, and Trunks
- Configured and deployed both core switches and floor switches
- Managed Cisco Umbrella firewall, Darktrace, ManageEngine (ME) Endpoint Central, ME ADSelfService, ME ADAuditPlus
- Built out and installed a multisite Q-SYS Ecosystem
- Helped implement and configure RingCentral from Avaya phones
- Overnight cable runs, CAT6, Coxial, BNC, XLR, and OM3 Fiber
- Created, and deleted AD, Konami Skyros and Oasis accounts
- Monitored network activity for congestion and bottlenecks and worked to resolve them
- Helped with managing and installing switch ACLs, and SonicWall firewall rules
- Remoted into servers / PCs via RDP or VNC
Slot Technician
Buckys And Yavapai Casinos
01.2022 - 04.2022
- Performed minor repairs and adjustments made to slot machines to resolve common issues
- Setup and tested slot machines for reliability and accuracy
- Installed and moved slot machines according to blueprint schematics
- Worked with the guest to resolve common issues
- Explained game instructions and rules to guests
- Informed security and supervisors of problems, violations or concerning issues
- Reset and refilled printer paper in slot machines for ticketing
Internet Installer and Tower Help
Bolt Internet
03.2020 - 01.2022
- Installed and configured Mikrotik and Cambium antennas for internet access
- Worked with home owners to help resolve issues
- Planned layouts of cable inside homes, crawl spaces, attics and inside walls
- Worked closely with network admins to provide a good tower to antenna gain signal
- Installed / removed multiple tower antenna sectors for clients to connect to as they became customers
Helpdesk Support
Yavapai College
01.2019 - 03.2020
- Worked with teachers to provide a stable experience with Creston equipment
- Worked in the helpdesk queue with others to help resolve tickets
- Provided technical support for computer related problems through email, phone, and hands on.
- Supported asset management
- Reimaged office PCs
- Helped install Wireless access points
- Kept documentation up to date
- Helped keep printers operational
Education
Associate of Science - Computer Networking
Yavapai College
Prescott, AZ03-2020
High School Diploma -
Chino Valley High School
Chino Valley, AZ05-2019
Certificate - Tower Climbing And Rescue
Tower Climbing And Rescue
Glendale, AZ02-2023
Certificate - Audio And Video
Q-SYS
Online03-2024
Certificate - Computer Networking
CompTIA
Online02-2024
Certificate - Audio And Video
BiAmp
Online02-2024
Skills
- Asset management
- Time management
- Network monitoring
- Application support and management
- Server management and installation
- Access control / ACLs
- Database administration
- Disaster recovery
- Switches / router configuration
- VMWare Technologies
- Scripting
- User training and guidance
Certification
- CCNA (Cisco certified networking associate)
- ACSA (Aruba certified Switching associate)
- CyberOps
- Qsys ecosystem
- BiAmp Tiersa
- Arizona Department of Gaming
- Tower climbing and rescue
- Server+
- A+
- Net+
- Linux Systems Admin
- Security+
Timeline
IT Systems Security
Buckys And Yavapai Casinos
04.2022 - 08.2024
Slot Technician
Buckys And Yavapai Casinos
01.2022 - 04.2022
Internet Installer and Tower Help
Bolt Internet
03.2020 - 01.2022
Helpdesk Support
Yavapai College
01.2019 - 03.2020
Associate of Science - Computer Networking
Yavapai College
High School Diploma -
Chino Valley High School
Certificate - Tower Climbing And Rescue
Tower Climbing And Rescue
Certificate - Audio And Video
Q-SYS
Certificate - Computer Networking
CompTIA
Certificate - Audio And Video
BiAmp
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