NICHOLAS SALMERON
Garland
Summary
Shop Manager at Excalibur Collision Center with a proven ability to enhance customer relationships and ensure quality repairs. Skilled in coordinating multiple staff in a fast-paced environment. Committed to delivering exceptional service and resolving issues efficiently, fostering a collaborative team atmosphere.
Overview
28
28
years of professional experience
Work History
Shop Manager
Excalibur Collision Center
Dallas
03.2011 - Current
- Oversee daily operations of the shop. Managing technicians, scheduling appointments and parts orders.
- Resolve customer complaints or issues that arise. Creating good customer relationships by explaining the repair process with the insurance company as well as the repair itself.
- Research manufacture recommendations and procedures. Ensuring procedures are understood and followed by the technician. Producing a quality and safe repair.
Architect II
Claycomb Associate Architects
Dallas
04.2001 - 03.2011
- Coordinate and produced construction documents under direct supervision of our project architect.
- Coordination drawing documents with all disciplines, including submitting drawings for code review.
- Construction administration responsibilities. Answering timely RFI's from the field and reviewing shop drawings from subcontractors.
AutoCAD Drafter
Rees Associates
Dallas
04.1997 - 02.1999
- Worked under direct supervision of the project architect.
- Made corrections to documents and schedules.
- Learned how to build construction documents and how to read plans.
Education
Private pilots license -
American Fliers
Addision, TX12.1998
Associate in Science (A.S.) -
ITT Tech
Garland, Texas02.1998
Diploma -
Lakeview Cenntenial High School
Garland, TX05.1996
Skills
- Punctual
- Dependable
- Honesty
- Coordination
- Problem-solving
- Quality management
- Budget management
- Team contribution
- Operational management
Timeline
Shop Manager
Excalibur Collision Center
03.2011 - Current
Architect II
Claycomb Associate Architects
04.2001 - 03.2011
AutoCAD Drafter
Rees Associates
04.1997 - 02.1999
Private pilots license -
American Fliers
Associate in Science (A.S.) -
ITT Tech
Diploma -
Lakeview Cenntenial High School