Nicholas Saramak
Phoenix,AZ
Overview
14
14
years of professional experience
Work History
Care Center Specialist II
State Farm
Tempe, AZ
02.2024 - Current
- Assist State Farm Agents with Account inquirires
- QSS resolve questions and Agent requests as well as policy split off and combining accounts
- Rebills
- Billing Mode changes
- Bill reviews for finalized mail out
- Payment Processing/Review
- Inner office reviews and collaboration
Front End Customer Service
Walmart
Springville
03.2011 - Current
- Responsibilities include:
- Customer Service
- Lead Agent
- Payroll
- Bill Pay
- Corporate Deposits
- Front end line management
- Stock Directions
- Employee Scheduling
- Management Key control
- My accomplishments are many. I received Store/Corporate recognition for my professional skills, abilities and team leadership in the industry.
Real Estate Assistant
Jasen Michaels
Boston
03.2015 - 06.2020
- Personal Assistant
- Scheduling appointments
- Preparing home sales contracts
- Accounting
- Home Staging Pre-listing
- Home sales, closing documents Prep
Education
Cosmetology -
Batavia, New York06.2014
Business -
Warsaw Central
Warsaw06.2010
Skills
- Multitasking
- Records Management
- Typing 72 WPM
- Problem solving
- Analysis Skills
- Word Processing
- Excel
- Spreadsheets
- Microsoft Office
- Microsoft Word
- Presentation Skills
- Data Entry
- Inventory Control
- Account management
- Billing procedures
- Payment processing
- Policy administration
- Conflict resolution
- Document preparation
- Call handling
- Calm disposition
- Communicating with clients
References
- Julianna Sambolin, State Farm Employee, 716-961-8260
- Kathy Zufall, Walmart Management, 716-961-8260
- Dawn Oyler, Walmart Team Lead, 716-258-2577
- Deborah Marvin, Walmart (Former Manager), 716-207-8532
Timeline
Care Center Specialist II
State Farm
02.2024 - Current
Real Estate Assistant
Jasen Michaels
03.2015 - 06.2020
Front End Customer Service
Walmart
03.2011 - Current
Cosmetology -
Business -
Warsaw Central