NICHOLAS SCHEAR
Santa Ana,CA
Summary
Interact with clients and ensure customer satisfaction. To further improve organizational skills. To collaborate and improve teamwork skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Manager
The Cauldron Spirits and Brews
05.2022 - 04.2023
- Managed daily operations including opening and closing duties to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised front of house staff to ensure a functioning workplace.
- Created and implemented a training program for employees assigned to serving and bartending positions to ensure proper workplace preparedness.
Barista
Starbucks
05.2019 - 06.2022
- Employed as barista focused on creating efficient and functional work environment.
- Operated POS system with accuracy to successfully process cash, and card transactions to ensure customer satisfaction
- Maintained a role as an employee trainer to ensure that new staff members were properly assisted to join the workplace. Assisted in staff training on store maintenance, pos operations and daily duties.
Server / Bartender
Cauldron Spirits and Brews
03.2020 - 05.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Store Key Holder
Subway
01.2018 - 01.2019
- Worked as a team member while employed in a leadership position as a store key holder. Prepared and served food to customers while also maintaining a clean and effective workplace.
Education
Associates - Music
Fullerton College
Fullerton, CABar Smarts Professional Bartending Course -
Bar Smarts
02.2023
High School Diploma - undefined
Riverside Christian Academy
01.2016
Skills
- Organized and easily adaptable to new situations Possess good customer service skills and is very efficient A quick learner and one who takes his job seriously Able to converse in English
- Experience in managerial positions including training, supervising and handling day to day store operations
Certification
- Food Handlers Certification
- Expires 2024
Timeline
Restaurant Manager
The Cauldron Spirits and Brews
05.2022 - 04.2023
Server / Bartender
Cauldron Spirits and Brews
03.2020 - 05.2022
Barista
Starbucks
05.2019 - 06.2022
Store Key Holder
Subway
01.2018 - 01.2019
High School Diploma - undefined
Riverside Christian Academy
Associates - Music
Fullerton College
Bar Smarts Professional Bartending Course -
Bar Smarts
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