Danny Lee
Aurora,CO
Summary
Dedicated and customer-focused professional with over 10 years of experience in the food industry. Skilled in delivering exceptional service, handling customer inquiries, and maintaining a positive dining experience. Strong ability to work with team members while multitasking. Committed to customer satisfaction and contributing to a welcoming atmosphere. Looking to contribute to a restaurant team.
Overview
11
11
years of professional experience
Work History
Manager, Cashier
Friend’s Liquors
Aurora, CO
08.2020 - 10.2024
- Prioritized courteous customer service, answered questions, and made appropriate suggestions.
- Works with steady performance under pressure and during high volume hours.
- Accurately ring up sales, receive payment, and give correct change.
- Keep sufficient inventory levels and count inventory.
- Prepare and complete orders for delivery.
- Organize, stock, rotate, and set up merchandise.
Owner, Manager, Server
Cajun Haus
Denver, CO
10.2020 - 09.2022
- Managed team members and made sure orders and service was running smoothly.
- Planned and organized schedule for the team according to availability.
- Effectively train new hires to excel in their position.
- Ensure inventory is replenished.
- Handled different forms of payment.
- Practiced food safety.
Server
The Crawling Crab
Denver, CO
01.2014 - 07.2020
- Provided excellent customer service to ensure satisfaction.
- Thoroughly learned menu to make appropriate recommendations of food and drinks to different customers.
- Interacted with various customers.
- Greeted guests and seated customers in appropriate areas.
- Efficiently taking orders.
- Keeping customers satisfied with their service.
- Answered phones with a sense of urgency.
Education
High School Diploma -
Smoky Hill High School
Aurora, CO05-2012
Skills
- 10 years of restaurant experience
- 10 years of excellent customer service
- Works well under pressure
- Easily adaptable to new situations and settings
- Proactive and takes initiative
- Strong work ethic
- Reliable and punctual
- Organized and good with time management
- Quick and effective problem solver
- Efficient at multitasking
- Teamwork
Timeline
Owner, Manager, Server
Cajun Haus
10.2020 - 09.2022
Manager, Cashier
Friend’s Liquors
08.2020 - 10.2024
Server
The Crawling Crab
01.2014 - 07.2020
High School Diploma -
Smoky Hill High School