Nicholas Schrecengost
Ft. Pierce,FL
Summary
Results-driven service technician with expertise in routine maintenance and complex issue resolution. Proven ability to enhance customer satisfaction through effective communication and collaboration.
Overview
4
4
years of post-secondary education
12
12
years of professional experience
Work History
Flat rate service technician
Camping World
Ft. Pierce, FL
01.2020 - Current
- Diagnosed electrical, plumbing,slide,roofs, and install issues in customer units.
- Utilized diagnostic tools to identify mechanical problems effectively.
- Performed routine maintenance on recreational vehicles and trailers.
- Guided customers in equipment setup and operation for optimal use.
- Recommended tailored add-ons to enhance customer experience and functionality.
- Collaborated with team members to troubleshoot and resolve complex service issues.
- Write up reports and estimates for insurance companies.
- Trained junior technicians on standard operating procedures and safety protocols.
Shipping and Receiving Manager/ Harness team manag
TS Performance
Bowling Green, Kentucky
05.2018 - 01.2020
- Managed daily shipping and receiving operations for automotive performance parts.
- Oversaw inventory control processes to ensure accurate stock levels.
- Coordinated logistics with carriers for timely delivery of shipments.
- Managed the receiving and shipping of all incoming and outgoing orders, ensuring accuracy in product quantity, quality and condition.
- Ensured that all customer orders were processed correctly and shipped on time.
- Communicated regularly with other departments such as sales, marketing and operations regarding supply chain updates.
- Lead a team 6 persons to ensure correct and accurate various harness for chip/programming add ons.
- Performance recording/diagnostics on pulling tractors and drag cars.
Automotive Technician
Department of Children and Family Services
Gainesville, Florida
06.2014 - 05.2018
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Performed routine maintenance on agency fleet vehicles.
- Inspected vehicles for compliance with safety standards and regulations.
- Collaborated with team to develop efficient repair processes.
- Maintained accurate records of repairs and services performed.
- Communicated effectively with staff regarding vehicle status and needs.
- Maintained a clean working environment at all times.
- Operated a variety of shop equipment safely and efficiently.
- Budget and allocate funds for fiscal years.
- Assist the rest of the maintenance team in mowing, weed eating, general appearance of the facility.
- Order new equipment as deemed necessary.
Education
Associate of Science - Automotive Technology
Santa Fe College
Gainesville, FL 08.2009 - 08.2011
Associate of Arts - Business Management
Santa Fe College
Gainesville, FL 08.2007 - 06.2009
Lake Shore Senior High School
Angola, NYSkills
- Vehicle maintenance
- Troubleshooting
- Issue resolution
- Client assistance
- Clear communication
- Valid Driver's license
Timeline
Flat rate service technician
Camping World
01.2020 - Current
Shipping and Receiving Manager/ Harness team manag
TS Performance
05.2018 - 01.2020
Automotive Technician
Department of Children and Family Services
06.2014 - 05.2018
Associate of Science - Automotive Technology
Santa Fe College
08.2009 - 08.2011
Associate of Arts - Business Management
Santa Fe College
08.2007 - 06.2009
Lake Shore Senior High School