Nicholas Segovia
Mount Pleasant
Summary
My name is Nicholas Segovia, First and foremost I am bilingual with intermediate abilities to read, write, and speak Spanish. I am also an organized and dependable individual with a knack for managing multiple priorities with a positive outlook. My extensive experience in sales spans various industries, where I've consistently exceeded goals and expanded territories. From enhancing customer satisfaction to overseeing day-to-day operations, I bring a blend of leadership, communication, and problem-solving skills. I have pursued around 40 college hours at Northeast Texas Community College and a little over 55 college hours at Texas A&M University. On top of being top 5% of my graduating class in Mount Pleasant High School, I am currently continuing my education here at NTCC and am pursuing a bachelor's degree. I'm an eager 21-year-old, ready to contribute to a dynamic team and drive sustained business growth with my expertise.
Overview
2
2
years of professional experience
Work History
Sales Ambassador
12th Man Technology - Karen Kox
08.2022 - 01.2023
- Developed and maintained a comprehensive understanding of products, services, and competitors to enhance sales presentations
- Managed customer accounts to secure customer satisfaction and repeat business
- Greeted customers warmly and pleasantly answered inquiries
- Maintained clean, organized and professional work environment
- Maintained knowledge of current promotions and product features
- Educated customers on product features and answered questions regarding product use
- Negotiated competitive pricing agreements with suppliers to secure advantageous terms for the company.
Merchandising Service Team
Lowes Hardware Store
05.2022 - 07.2022
- Enhanced overall store appearance by applying careful consideration to product and display locations
- Monitored and replenished display inventory and restructured according to available stock
- Organized store merchandise racks by size, style, and color
- Developed merchandising strategy to efficiently move overstock
- Monitored store traffic and customer engagement to determine display effectiveness
Overnight Stocker
Walmart
12.2021 - 02.2022
- Inspected floor displays, noted missing items, and immediately replenished merchandise
- Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand, and current pricing
- Volunteered to assist with projects, demonstrating a willingness to learn new tasks and increase skill levels
- Stocked shelves, racks, and cases with new or transferred merchandise
- Interacted with customers in a friendly and knowledgeable way
- Maintained tidy and clean work areas to promote optimal productivity and safety standards
Front Desk Receptionist
Jeff Welborn State Farm
10.2023 - 04.2024
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Completed all tasks in compliance with company policies and procedures.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Completed data entry and filing to keep records updated for easy retrieval.
- Developed strong working relationships with team members, fostering a positive work environment.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Education
High School Diploma -
Mount Pleasant High School
Mount Pleasant, TX05.2021
Associate Degree - General Studies
Northeast Texas Community College
Mount Pleasant, TXBachelor of Science - Geographic Information Science And Technology
Texas A&M University
College Station, TXSkills
- Leadership Qualities
- Excellent Communication Skills
- Eagerness to Learn
- Ability to Adapt
- Problem Solving Skills
- Reliability
- Customer Service
- Skilled in Office, Excel, and Access
- Computer Typing
- Initiative-taking
Activities And Leadership Positions
- 2 Year Mount Pleasant Goin' Gold Band: Drum major
- National Honor Society: Parliamentarian
- UIL: Calculator, Math, Accounting, Computer Applications, and Science Member
- FBLA: Member
- Rotary Interact Club: Secretary
Academic Honors And Awards
- 1st Place Team Accounting Hallsville Meet 2019
- 1st Place Team Calculator Sulphur Springs Meet 2019
- 4th Place Individual Computer Apps 2019
- 5th Place individual Science Pine Tree Meet 2020
- 2nd Place Calculator Team Pine Tree Meet 2020
- 3rd Place individual Calculator Pine Tree Meet 2020
- 1st Place individual Computer Applications Sulphur Springs Meet 2019
- 2nd Place Team Accounting Sulphur Springs Meet 2019
- 2nd Place Team Calculator District Meet 2021
- Area Qualifying Marching Band 2017
- Area Qualifying Marching Band 2019
- Asst. Drum Major 2019-2020
- State Solo/Ensemble; Excellent (Division I) rating 2018
- State Solo/Ensemble; Excellent (Division I) rating 2019
- 3rd Chair Trombone All-Region Symphonic Band 2017
- 1st Chair Trombone MPHS Varsity Wind Ensemble 2018-2020
- 1st Chair Trombone Marching Band 2018-2020
- 1st Chair Trombone MPHS Jazz Band 2018-2020
- 1st Chair Trombone All-Region Jazz Band 2018-2019
- 2021 FBLA National Qualifier
- Rotary Student of the Month
- Voted "Most likely to Succeed" Senior Year
Community Service
- Greenhill United Methodist Youth: Asst. Youth Director
- Tennison Methodist VBS: Crew Leader
- 2017-2019 Salvation Army: Volunteer
- Titus County Cares: Food Packer
- Adopt a highway: Trash pick-up
- Community Center Halloween Festival: Volunteer
- Annie Sims Fall Festival 2019: Volunteer
- Assisted in 2019 NJHS Ceremony
- Community Fundraiser Jazz Band Performer: 1st Chair Trombone
- MPHS UIL 2018 & 2019 Marching Contest: Volunteer
- Assist Constructing props for 2019 MPHS Marching Band
- Performed at Veterans Day Program 2018: 1st Chair Trombone
- Band/Community fundraiser: Local restaurant "Jorges' Mexican Restaurant", "Herschel's"
- Assisted Student Council Christmas Parade 2017
- Participated in Greenhill United Methodist shoe donation
- Participated in Greenhill United Methodist present donation
Timeline
Front Desk Receptionist
Jeff Welborn State Farm
10.2023 - 04.2024
Sales Ambassador
12th Man Technology - Karen Kox
08.2022 - 01.2023
Merchandising Service Team
Lowes Hardware Store
05.2022 - 07.2022
Overnight Stocker
Walmart
12.2021 - 02.2022
High School Diploma -
Mount Pleasant High School
Associate Degree - General Studies
Northeast Texas Community College
Bachelor of Science - Geographic Information Science And Technology
Texas A&M University
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