NICHOLAS SHANNON
West Warwick,RI
Summary
Experienced professional with over 4 years of active-duty service in the United States Army, demonstrating expertise in training delivery, evaluation, and record maintenance. Possessing a deep understanding of mechanical workings, I bring strong attention to detail and organizational skills to every task. Motivated by a drive to achieve results, consistently prioritizing safety and exhibiting a superior work ethic. Recognized for influential and descriptive communication style, highly intuitive in understanding complex situations.
Overview
7
7
years of professional experience
Work History
Branch Manager
JDM Racing Motors INC
08.2024 - Current
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Directed shipping and receiving of wide range of products daily.
Infantry Team Leader
US Army
02.2021 - Current
- First-hand awareness and responsibility for new soldiers
- Command oversight and maintenance of tactical plans, equipment, and weapons, and assistance with soldiers' real-world problems
- Responsibility and care for thousands of dollars of high-class essential equipment
- Led infantry team to successfully complete missions by providing clear instructions and efficient communication.
- Utilized tactical expertise to make critical decisions under pressure, leading to successful outcomes in high-stress situations.
Infantry Soldier
US Army
02.2020 - 01.2021
- Served as a member of an infantry unit of 80 - 120 persons, employing individual weapons, machine guns, and Anti-Armor weapons in offensive and defensive ground combat
- Completed multiple top-secret tasks and training events, including high-ranking personnel
- Completed multiple courses on life safety and real-world safety events
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
Team Member
Chick-Fil-A
01.2018 - 01.2020
- Organized tables and chairs, and escorted customers who needed assistance to the dining area
- Reported and responded to guests' concerns and complaints in a warm and courteous way
- Completed all food orders within 2-3 minutes
- Trained 10 colleagues on food preparation techniques, maintaining a well-stock work area, and managing cash/credit transactions
- Prioritized all tasks systematically, such as cooking food, operating equipment, and setting delivery schedules to enhance productivity for myself and all staff members
- Put the customers above myself and my own thoughts
- Best company salesman for management
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
Education
High school or equivalent -
Penn Foster Highschool
West Warwick, Rhode Island08.2019
Skills
- CPR and First Aid Certification
- Mechanical Proficiency
- Customer Engagement
- Client Engagement
- Branch Management Efficiency
- Logistics Coordination
- Warehouse management
- Supply Chain Optimization
Timeline
Branch Manager
JDM Racing Motors INC
08.2024 - Current
Infantry Team Leader
US Army
02.2021 - Current
Infantry Soldier
US Army
02.2020 - 01.2021
Team Member
Chick-Fil-A
01.2018 - 01.2020
High school or equivalent -
Penn Foster Highschool
Similar Profiles
Tenchi TsvyatkovaTenchi Tsvyatkova
Machine operator at JDM Food GroupMachine operator at JDM Food Group
Hunter FrazierHunter Frazier
Automotive Technician/Shop Manager at Turnstyle JDM&EURO/SubSpeedperformanceAutomotive Technician/Shop Manager at Turnstyle JDM&EURO/SubSpeedperformance
William Stewart AmponsahWilliam Stewart Amponsah
Truck Driver at JDM Expedite,TempoFreight Systems,Five Start TransTruck Driver at JDM Expedite,TempoFreight Systems,Five Start Trans