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Visionary General Manager with over three decades of leadership experience, specializing in team building, customer service, payroll and enhancing operational efficiencies. Demonstrates a proven ability to increase customer satisfaction and foster a collaborative work culture. Committed to driving strategic initiatives and achieving exceptional business outcomes.


Dynamic General Manager with a proven track record at the University of Oklahoma, excelling in operational leadership and effective team collaboration. Achieved significant sales growth through strategic planning and strong client relationships. As a Personal Chef, showcased exceptional culinary skills, consistently receiving positive client feedback for innovative menu designs and outstanding meal presentation.

Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management.
Professional leader with comprehensive experience in strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities. With a solid background in managing daily operations and driving team performance. I have successfully led various projects ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills.
Customer-oriented General Manager with 20+ years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

I am an Irish citizen, With a distinguished career in the hospitality industry spanning over 22 years, I have had the privilege of working in renowned hotels and resorts worldwide. From Four Seasons Hotels and Resorts, Radisson, and Dromoland Castle to Clarion Hotels in Ireland and the UK, my journey has been marked by a deep-rooted passion for hospitality and customer service. This unwavering commitment has propelled me into roles of progressive responsibility, with a focus on Food and Beverage. As a seasoned hotel professional, I have refined my skills across various departments, including food and beverage, housekeeping, front office, and hotel operations. This diverse experience equips me with a comprehensive understanding of Hotel Management and the ability to identify and implement improvements that boost productivity, engage employees, and significantly enhance customer experience. My guiding principle to my team is “Wherever you are, whatever you are, give your best”. This philosophy is not just a statement, but a testament to my track record of service enhancements and incremental revenue growth in every role I have undertaken, all of which have directly contributed to increased customer satisfaction.
Customer-oriented General Manager with 20 more years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Customer-oriented General Manager with more than 20 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Accomplished General Manager with a successful history at leading Darden brands such as Bahama Breeze Island Grille, Red Lobster Seafood; also Porsche Cars of North America (PCNA). Recognized for excelling in Operations Management and Leadership, receiving numerous accolades from Darden Brands. Skilled in implementing strategies that drive sales, enhance team member retention, and improve profitability while fostering a goal-oriented, guest-centric team. Proven expertise in Change Management, Problem Resolution/Situational Leadership, and Business Analysis, driving organizational growth and enhancing guest relationships, service, and hospitality.

Nicholas Shedd

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