NICHOLAS SILVESTRO
Lincoln
Summary
Motivated and outgoing Media Studies and Communications student at Quinnipiac University with a passion for branding, social media, and the luxury fragrance industry. Experienced in customer service, hospitality, business operations, and media outreach. Strong communicator who enjoys working in fast paced environments and building meaningful customer relationships. Eager to continue developing professional skills while contributing to a growing brand.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Manager's Assistant
Channel Fish Co.
Boston, MA
05.2024 - Current
- Completed parts runs to ensure timely equipment repairs and support daily operations.
- Managed phone communications with vendors and business partners to ensure smooth operations. with vendors and business partners.
- Transported employees to meetings and business locations.
- Organized and serviced company vehicles to ensure reliability and safety for transportation. organization and upkeep.
- Delivered important documents and assisted managers with operational tasks to streamline workflow.
Bartender
Toad's Place
New Haven, CT
08.2025 - 12.2025
- Provided exceptional customer service in fast-paced nightlife environment, enhancing guest satisfaction.
- Delivered excellent customer service in a fast paced nightlife environment.
- Ensured secure handling of cash and card transactions for customer purchases.
- Collaborated with bartenders, security, and management to facilitate seamless nightly operations.
- Kept bar area clean, organized, and professional, contributing to overall customer experience.
Education
Bachelor of Arts - Media Studies and Communications, Spanish
Quinnipiac University
Hamden, CT05-2027
Skills
- Customer Service
- Office Administration
- Team Collaboration
- Event Coordination
- Administrative support
- Content Creation
- Brand Awareness
- Media Outreach
- Spanish (Conversational)
Certification
- Influencer Marketing Certification
- Social Media Marketing Industry Specialist
- Introduction to Generative AI
Timeline
Bartender
Toad's Place
08.2025 - 12.2025
Manager's Assistant
Channel Fish Co.
05.2024 - Current
Bachelor of Arts - Media Studies and Communications, Spanish
Quinnipiac University