Nicholas Simoncini
Fort Lauderdale,FL
Summary
Dynamic Sales and Marketing Specialist with a proven track record at Stonegate Contracting Group, enhancing online visibility and driving sales growth. Skilled in marketing analytics and exceptional customer service, consistently exceeding targets through strategic campaigns and strong client relationships. Demonstrates teamwork and excellent communication, contributing to cross-functional project successes.
Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
Sales and Marketing Specialist
Stonegate Contracting Group
08.2024 - Current
- Utilized data-driven insights to create targeted email marketing campaigns that effectively engaged interest from Project Managers.
- Established strong relationships with clients through exceptional customer service and communication skills.
- Increased brand awareness by creating engaging social media content and managing online platforms.
- Regularly monitored industry trends to stay ready for potential opportunities and challenges, providing crucial insights to inform strategic decision making.
- Developed persuasive sales pitches tailored to individual client needs, ensuring a high conversion rate from prospect to customer.
Insurance Assistant
State Farm
10.2022 - 08.2024
- Handled sensitive client information with discretion while maintaining strict confidentiality standards according to company guidelines.
- Contributed to team success by collaborating with colleagues on cross-functional projects, streamlining internal processes for better productivity.
- Customer Service
Customer Service Representative
Publix
10.2021 - 02.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Fast Food Team Member
Chick-fil-A
07.2020 - 05.2021
- Performed shift change tasks each day to keep store neat and running smoothly.
- Resolved customer complaints professionally, offering solutions that align with company policies while maintaining customer satisfaction.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Ensured seamless operations during peak hours by effectively multitasking across various roles such as cashier, food assembler, or grill operator when needed.
Education
Bachelor of Science - Business Marketing
Florida Atlantic University
Boca Raton, FL12-2025
High School Diploma -
Cardinal Gibbons High School
Fort Lauderdale, FL05-2021
Skills
- Sales presentations
- Marketing analytics
- Product promotion
- Competitive analysis
- Targeted marketing
- Influencer partnerships
- Social media advertising
- Brand awareness
- Teamwork
- Teamwork and collaboration
- Excellent communication
- Organizational skills
Timeline
Sales and Marketing Specialist
Stonegate Contracting Group
08.2024 - Current
Insurance Assistant
State Farm
10.2022 - 08.2024
Customer Service Representative
Publix
10.2021 - 02.2023
Fast Food Team Member
Chick-fil-A
07.2020 - 05.2021
Bachelor of Science - Business Marketing
Florida Atlantic University
High School Diploma -
Cardinal Gibbons High School
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