Nicholas Simpson
Bridgeport
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
5
5
years of professional experience
Work History
Coach
Skyhawks Sports Academy
06.2023 - 09.2023
- Utilized positive communication to encourage team and promote integrity and respect.
- Collaborated with other coaches to create and execute game plans.
- Monitored team practices to establish high level of performance.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
Restaurant Team Member
BJ's Restaurant & Brewhouse
05.2022 - 09.2022
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Served food and beverages promptly with focused attention to customer needs.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Greeted guests pleasantly and answered menu questions.
- Bussed and reset tables to keep dining room and work areas clean.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Retail Team Member
Pet Supplies Plus
06.2019 - 08.2021
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted customers with prompt and polite support in-person and via telephone.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Volunteer
Clocker Club
09.2020 - 12.2020
- Maintained clean facilities to better serve program needs.
- Exhibited excellent communications and customer service relations skills.
- Approached issues proactively to best meet current and future community needs.
Camp Counselor
Powers Golf Camp
06.2018 - 08.2019
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Monitored participation in recreational activities to provide assistance to participants.
- Created fun and educational activities for campers.
- Created and maintained pleasant atmosphere to help campers feel comfortable and secure.
Education
Bachelor of Science - Business Economics
Sacred Heart University
Fairfield, CTSkills
- High-Volume Environments
- Phone Inquiries
- Customer Interaction
- Merchandise Sales
- Coordination
- Active Listening
- Troubleshooting
- Outstanding Communication and Interpersonal Skills
- Issue Identification
- Time Management
- Creative and Energetic
- Group Leadership
Timeline
Coach
Skyhawks Sports Academy
06.2023 - 09.2023
Restaurant Team Member
BJ's Restaurant & Brewhouse
05.2022 - 09.2022
Volunteer
Clocker Club
09.2020 - 12.2020
Retail Team Member
Pet Supplies Plus
06.2019 - 08.2021
Camp Counselor
Powers Golf Camp
06.2018 - 08.2019
Bachelor of Science - Business Economics
Sacred Heart University
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