Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Nicholas Smyth

Lemont,IL

Summary

Attentive and efficient professional and current student in the Pre-Physical Therapy and Associative Science Program at Joliet Junior College. Experienced and knowledgeable in collaboration, communication, and customer service. Looking to work in an innovative, vibrant, and team-based culture in the Physical Therapy field.

Overview

3
3
years of professional experience

Work History

Ride Operator

Bankston's Pumpkin Farm
09.2023 - 10.2023
    • Monitoring equipment performance, helping provide prescribed safety protocols, and adjusting safety equipment as necessary, resulting in safer and efficient experiences
    • Create a vibrant family atmosphere by attending to the unique needs of each customer, and utilizing interpersonal skills, resulting in customer retention
    • Collaborate as a key partner in the collection of safety assessments in ride equipment, working with maintenance to uphold a clean and safely functioning ride

Host

3 Corners
08.2020 - 08.2023
    • Created a family atmosphere by greeting and interacting warmly with guests, assist customers with check-in process, and continued monitoring for customer needs
    • Collaborated within a team-based culture by instructing cooks how to interpret the server's requests resulting in a more efficient customer service process
    • Cleaned and sanitized food preparation station and tables by following strict protocols resulting in increased tidiness in work areas and customers environment
    • Assessed various customer concerns and issues, deescalating situations, and referring high level concerns to appropriate supervisor, allowing for quick resolutions
    • Communicated with customers in person and on the phone, scheduling and rescheduling reservations, resulting in a limited drop percentage in retention
    • Handled upfront payments in cash and credit, providing primary support during the checkout process, decreasing operational errors
    • Onboarded new employees effectively by emphasizing team-based culture, customer outcomes, and communication, allowing for an increase in employee retention

Education

Associate of Sciences - Kinesiology

Joliet Junior College
Joliet, IL
05.2025

Skills

  • Communication
  • Customer Service
  • Intake
  • Medical Terminology
  • Patient Care
  • Collaboration
  • Instruction
  • Safety Protocols

Accomplishments

    I achieved the rank of Eagle Scout. I was able to communicate with the leader of the VFW and organize my project so it appeased him and the veterans. My project was to paint my local VFW and lead teens and adults to help accomplish this goal. The veterans were very happy with the results.

Additional Information

  • I had shadow experience with Physical Therapist at Loyola Hospital. I spent 4 hours with them going to patients and following what the person who I was shadowing told me to do. I learned about how physical therapy is done in a hospital setting.
  • I took care of my grandma, dad, and mom when they had various surgeries. I helped them move around, complete day to day tasks, and assisted them in doing their workouts that were assigned by a physical therapist.
  • I worked backstage for a concert. I followed orders of the higher ups there, by doing this I finished setting up, and packing up when the show was done without any problems.

Timeline

Ride Operator

Bankston's Pumpkin Farm
09.2023 - 10.2023

Host

3 Corners
08.2020 - 08.2023

Associate of Sciences - Kinesiology

Joliet Junior College
Nicholas Smyth