Nicholas Theiss
Yonkers,NY
Summary
Detail-oriented Emergency Medical Technician specializing in patient care and emergency response. Delivers high-quality care while ensuring HIPAA compliance. Excels in high-pressure situations and effectively trains new healthcare professionals.
Overview
15
15
years of professional experience
Work History
Medical Assistant
St Johns Riverside
Yonkers, New York
03.2025 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Assisted physicians in patient examinations and medical procedures.
- Collected and recorded patient medical histories and vital signs accurately.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Maintained cleanliness and organization of examination rooms and medical supplies.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Collected samples from patients for laboratory testing purposes.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Emergency Medical Technician
Empress Emergency Medical Services
Yonkers, New York
09.2021 - Current
- Responded promptly to emergency calls and assessed patient conditions in critical situations.
- Administered first aid and life support techniques under high-pressure circumstances.
- Monitored and recorded vital signs, ensuring accurate assessment of patient health status.
- Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
- Demonstrated dedication to providing quality care through continued training and education.
- Provided emotional support and comfort to patients while transporting them to their destination.
- Documented patient assessments and findings, enhancing continuity of care through adherence to protocols.
- Cultivated collaborative relationships with medical professionals, improving coordination and quality of patient care.
- Adhered strictly to safety regulations set forth by local governing bodies.
- Educated new EMT staff on emergency response protocols and equipment usage. on protocols, equipment usage, and emergency response procedures.
Cashier
CVS Pharmacy
Yonkers, New York
11.2011 - 11.2021
- Operated cash register and processed customer transactions efficiently.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Assisted customers with product inquiries and provided excellent service.
- Greeted customers and answered any questions they had about the store's products and services.
- Answered customer questions and provided store information.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness and organization of checkout area and surrounding displays.
- Handled returns and exchanges according to company policies and procedures.
- Trained new cashiers on register operation and customer service protocols.
- Stocked shelves with merchandise, ensuring proper product placement and visibility.
- Assisted management with various tasks to support store operations.
Shift Manager
Hot Topic
White Plains, New York
01.2017 - 03.2018
- Supervised team members to ensure smooth store operations during shifts.
- Developed staff schedules to optimize coverage during peak hours.
- Trained new employees on company policies and customer service standards.
- Resolved customer issues promptly to maintain a positive shopping experience.
- Managed inventory levels and organized stockroom for efficient access.
- Monitored store operations to ensure compliance with company policies and procedures.
- Maintained communication with upper management regarding team performance and needs.
- Coordinated promotional events to enhance customer engagement and sales opportunities.
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Ensured completion of all opening and closing duties was completed accurately according to established guidelines.
Education
High School Diploma -
Lincoln High School
Yonkers, NY07-2008
Skills
- Patient care
- Vital signs monitoring
- Laboratory testing
- Medical documentation
- Emergency response
- Emergency room procedures
- HIPAA compliance
- Patient education
- Patient advocacy
- Organizational skills
- Time management
- Attention to detail
- Team collaboration
- Problem solving
- Analytical decision-making skills
- Emergency preparedness
Timeline
Medical Assistant
St Johns Riverside
03.2025 - Current
Emergency Medical Technician
Empress Emergency Medical Services
09.2021 - Current
Shift Manager
Hot Topic
01.2017 - 03.2018
Cashier
CVS Pharmacy
11.2011 - 11.2021
High School Diploma -
Lincoln High School