Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Timms

Lansing,MI

Summary

Results-driven manager skilled in multitasking and effective communication. Proven ability to enhance customer satisfaction and streamline operations, ensuring peak performance during busy service hours. Aswell as cash handling, and problem resolution. Committed to enhancing guest experiences and driving sales growth through effective communication and efficient operations.

Overview

8
8
years of professional experience

Work History

Manager/Server

EL Rio Resturant LLC
Kernville, California
08.2021 - 08.2025
  • Managed dining room operations during peak service hours efficiently.
  • Coordinated with kitchen staff to ensure timely food service and presentation.
  • Maintained cleanliness and organization of dining areas throughout shifts.
  • Maintained an efficient working environment by ensuring all areas were stocked with necessary equipment and supplies.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Served high volume of tables at once and simultaneously supervised serving staff.
  • Reconciled cash register at close of business, verifying totals and quickly resolving discrepancies.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Prepared checks, itemizing total meal costs and taxes.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Courtesy Clerk

Sierra Gateway Market
Kernville, California
02.2021 - 08.2021
  • Assisted customers with inquiries and provided product information.
  • Stocked shelves efficiently to ensure product availability.
  • Guided customers to locate merchandise within the store.
  • Provided excellent customer service by being friendly and courteous at all times.
  • Assisted with price checks, go-backs, and replenishing supplies.
  • Packaged or bagged purchases and assisted customers with in-vehicle loading.
  • Oversaw collection shopping carts from parking lot to maintain clean, organized area.
  • Assisted in unloading trucks containing incoming stock or supplies.
  • Ensured safety by monitoring the parking lot for any suspicious activity.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

Crew Member

McDonalds
Citrus Heights, California
09.2020 - 02.2021
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Served food quickly for positive guest experiences.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.

Raft Guide

Mountain & River Adventures
Kernville, California
04.2017 - 09.2019
  • Guided groups through challenging river rapids and ensured safety protocols.
  • Conducted pre-trip safety briefings to enhance participant awareness and preparedness.
  • Collaborated with team members to plan and execute memorable river excursions.
  • Exercised sound judgment when making decisions in emergency situations.
  • Assisted with loading, unloading, and rigging of equipment for trips.
  • Inspected rafts, oars, life jackets, helmets, and paddles prior to trips.

Education

High School Diploma -

Kern valley Highschool
Lake Isabella, CA
05-2020

Skills

  • Dining room management
  • Cash handling
  • Problem-solving skills
  • Multitasking skills
  • Increasing sales
  • Effective communication
  • Customer service
  • Leadership skills
  • Staff motivation
  • Bill computation
  • Menu memorization
  • Serving food and beverages
  • Learn quickly

Timeline

Manager/Server

EL Rio Resturant LLC
08.2021 - 08.2025

Courtesy Clerk

Sierra Gateway Market
02.2021 - 08.2021

Crew Member

McDonalds
09.2020 - 02.2021

Raft Guide

Mountain & River Adventures
04.2017 - 09.2019

High School Diploma -

Kern valley Highschool

Similar Profiles

CREATE PROFILE