Nicholas Todd
Homer City,Pennsylvania
Summary
Positive, dedicated, and adaptable with strong customer service mindset. Knowledge of event setup and serving protocols combined with skills in multitasking and communication. Committed to ensuring seamless and enjoyable guest experience at every event.
Developed exceptional multitasking and communication skills in fast-paced hospitality environment. Excel at ensuring seamless service and guest satisfaction. Seeking to transition these abilities into new and dynamic field.
Professional hospitality expert with proven capability in managing high-volume events and ensuring guest satisfaction. Strong focus on teamwork and adaptability, consistently meeting dynamic service needs. Skilled in delivering exceptional service, handling guest requests, and maintaining polished and efficient dining experience. Reliable and results-driven, with instinct for seamless coordination and attention to detail.
Overview
3
3
years of professional experience
Work History
Banquet Server
Chestnut Ridge Golf Resort
05.2025 - Current
- Set up banquet tables with linens, china, silverware, glassware and ceenterpieces in accordance with event specifications
- Interacted professionally with customers and staff members to ensure satisfaction throughout the event
- Set up banquet room linens, service ware and glassware according to supervisor instructions
- Assisted with the set-up and breakdown of banquet rooms
- Familiarized guests with the buffet options and refilled food items as needed
- Sterilized dishes, kitchen utensisl, equipment, and facilities
- Loaded trays with accessories such as eating utensils, napkins, or condiments
- Provided excellent customer service to ensure satisfaction with each order
- Monitored food distribution, ensured that meals were delivered to correct recipients and that guidelines, such as those for special diets, were followed
Lawn and Garden Associate
Walmart
04.2023 - Current
- Worked with coworkers to complete tasks
- Demonstarted ability to manage multiple tasks while remaning adaptable and flexible
- Responded quickly to meet cusomer needs and resolve problems
- Worked under stressful situations
- Know what to do when tasks are not provided to me
- Take control of projects
- Provided efficient and courteous service to customers at all times
Education
Bachelor of Science - Business Information Science
Waynesburg University
Waynesburg, PA05-2027
Skills
- Problem-solving
- Punctual and reliable
- Issue resolution
- Adaptive problem solving
- Physical coordination
- Decision-making
- Clear communication
- Time management
- Team collaboration
- Attention to detail
Timeline
Banquet Server
Chestnut Ridge Golf Resort
05.2025 - Current
Lawn and Garden Associate
Walmart
04.2023 - Current
Bachelor of Science - Business Information Science
Waynesburg University