NICHOLAS TOLLEY
Denver,CO
Summary
Award-winning sales and finance professional with 10 years of consultative selling experience and a track record of record-setting sales, gross-profit performance, and customer satisfaction. Consistently averages 15–20 vehicle sales per month, has earned multiple Subaru Pinnacle Awards for top regional performance, and consistently ranks among regional leaders for Customer Satisfaction Index (CSI). Skilled in relationship development, product education, pipeline management, negotiation, and closing. Living with type 1 diabetes, brings firsthand understanding of daily diabetes management and a personal commitment to helping people benefit from diabetes technology. Seeking to bring these strengths to a sales role with Tandem Diabetes Care.
Overview
11
11
years of professional experience
Work History
Client Advisor
Flatirons Subaru
Boulder, CO
02.2026 - Current
- Consistently average 15–20 vehicle sales per month through consultative selling, product education, and customer follow-up.
- Guide customers through vehicle selection, demonstrations, financing options, and purchase decisions.
- Build lasting customer relationships through personalized recommendations and responsive communication.
- Collaborate with finance colleagues to deliver a smooth purchasing experience.
Finance Manager
Emich Volkswagen
Boulder, CO
02.2023 - 10.2025
- Guided customers through financing and protection-product decisions, explaining complex terms and benefits through clear, needs-based presentations.
- Developed lending-partner relationships and negotiated financing terms to expand customer options and strengthen dealership competitiveness.
- Partnered with the sales team on promotional financing campaigns to support customer engagement and sales performance.
- Reviewed contracts for accuracy and maintained detailed transaction records in accordance with applicable state and federal requirements.
- Analyzed financial performance metrics to identify trends and opportunities to improve results.
Client Advisor
Flatirons Subaru
Boulder, CO
02.2021 - 02.2023
- Managed the full vehicle-sales process, from identifying customer priorities and presenting products to negotiating terms and closing purchases.
- Translated vehicle features and financing options into practical recommendations aligned with customer needs and budgets.
- Developed lasting customer relationships through tailored guidance, responsive communication, and consistent follow-through.
- Collaborated with finance teams to streamline loan processing and improve the purchasing experience.
Client Advisor
Valley Subaru of Longmont
Longmont, CO
02.2016 - 02.2021
- Guided customers through product selection, vehicle demonstrations, financing options, and purchase decisions.
- Built customer trust and loyalty through product knowledge, personalized recommendations, and transparent communication.
- Managed sales opportunities and customer follow-up throughout the purchasing process.
- Coordinated with finance colleagues to support efficient transactions and a positive customer experience.
Education
Bachelor of Science - Economics
University of Colorado Boulder
BoulderSkills
- Consultative Selling
- Customer Needs Assessment
- Product Education
- Sales Pipeline Management
- Relationship Development
- Objection Handling
- Negotiation & Closing
- Customer Retention
- Cross-Functional Collaboration
- Contract Review
- Financial Performance Analysis
Personal Information
Title: AWARD-WINNING SALES PROFESSIONAL
Accomplishments
- Consistently averaged 15–20 vehicle sales per month through consultative selling and needs-based recommendations.
SELECTED ACHIEVEMENTS
Earned multiple Subaru Pinnacle Awards recognizing top regional performance.
Section name
TARGET: Diabetes Technology Sales | Territory Sales | Tandem Diabetes Care
Timeline
Client Advisor
Flatirons Subaru
02.2026 - Current
Finance Manager
Emich Volkswagen
02.2023 - 10.2025
Client Advisor
Flatirons Subaru
02.2021 - 02.2023
Client Advisor
Valley Subaru of Longmont
02.2016 - 02.2021
Bachelor of Science - Economics
University of Colorado Boulder