Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Toman

Bonney Lake,Washington

Overview

4
4
years of professional experience

Work History

FUEL STATION CLERK

Safeway
02.2022 - Current
  • Demonstrating exceptional customer service by cultivating a welcoming environment and proactively addressing customers' inquiries and requirements
  • Executing comprehensive safety inspections to ensure compliance with protocols, while maintaining the premises' cleanliness and attending to the tidiness of adjacent areas
  • Restocking supplies to sustain operational efficiency and meet customer demands, contributing to a seamless customer experience.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Delivered prompt service to prioritize customer needs.
  • Responded proactively and positively to rapid change.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Warehouse Associate

Amazon
03.2020 - 02.2022
  • Improved warehouse efficiency by streamlining inventory management processes.
  • Reduced order processing time through effective organization and prioritization of tasks.
  • Maintained a safe working environment by adhering to safety protocols and guidelines.
  • Assisted in reducing product damage by properly handling and storing materials.

Education

High School Diploma -

Orting Highschool
Orting, WA
07.2019

Skills

  • Microsoft office suite (Word, Outlook, Power point, basic excel)
  • Windows Operating system
  • Communication
  • Adaptability and Flexibility
  • Patience and Empathy
  • Problem Solving Aptitude
  • Effective Communication Abilities
  • Sales and Upselling Techniques
  • Customer Service Excellence
  • Computer Literacy Basics
  • Teamwork and Collaboration
  • Attention to Detail
  • Multitasking Capabilities
  • Cash Handling Expertise

Timeline

FUEL STATION CLERK

Safeway
02.2022 - Current

Warehouse Associate

Amazon
03.2020 - 02.2022

High School Diploma -

Orting Highschool
Nicholas Toman