Nick Travers

• Processed patient intake forms and verified insurance information for accuracy and completeness.
• Managed patient scheduling and appointment confirmations through electronic health record systems.
• Coordinated communication between patients and healthcare providers to enhance service delivery.
• Trained new staff on office protocols, software systems, and customer service standards.
• Checked patient insurance, demographic, and health history to keep information current.
• Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

• Assisted in patient consultations, ensuring accurate collection of medical histories and vision requirements.
• Managed appointment scheduling and follow-ups to enhance patient flow and satisfaction.
• Operated diagnostic equipment including autorefractors and visual field analyzers for preliminary assessments.
• Educated patients on contact lens options, lens care, and general eye health practices.
• Trained new staff on office procedures and best practices to improve team efficiency.
• Collaborated with optometrists to ensure comprehensive patient care through effective communication of findings.
• Sent and received referrals for doctor to follow up on patient care

• Partnered with clients to align event pricing menu selections, rental options, and venue availability through structured coordination.
• Managed on-site logistics coordination with caterers, coordinators, and event staff to maintain event schedule and execution flow.
• Reviewed client requirements and scheduled details by determining event pricing, menu selections, rental options, and confirming venue availability.
• Responded to event host requests and guest needs to support smooth event flow and create positive, memorable event experience.
• Operated POS systems to manage customer orders and assist customer inquiries.

• Recovered critical data from backups, restoring university system functionality and minimizing downtime.
• Refurbished and maintained PC systems, ensuring optimal performance of monitors, networking equipment, and printers.
• Refurbished and maintained PC systems, including monitors, networking equipment, and printers.
• Managed user accounts and provided client access support, enhancing user experience and system security.

• Picked, packed, and fulfilled customer orders accurately and efficiently, contributing to customer satisfaction.
• Processed product returns and ensured proper inventory placement to maintain accurate stock levels.
• Organized and created locations for new items within the warehouse to streamline inventory management.

With a focus in Biology