Nicholas Treadway
Dacula,GA
Summary
Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.
Overview
12
12
years of professional experience
Work History
Office Manager/Veterans Senior Field Service Officer
Georgia Department of Veterans' Services
03.2022 - 02.2024
- Assisted over 200 Veterans, dependents, and eligible family members with obtaining federal and state benefits.
- Scheduled and conducted over 300 interviews and processed over 400 applications for Service and Non-service connected disabilities, education, vocational readiness and education, and healthcare benefits.
- Routinely coordinated with the Veterans Benefit Administration to cancel or reschedule Compensation and Pension Exams for claimants.
- Utilized VA systems of record, such as Share, Veterans Benefits Management System (VBMS), and the Stakeholder Enterprise during daily operations.
Veterans Claims Examiner II
Florida Department Of Veterans Affairs
02.2020 - 11.2021
- Interviewed over 500 Veterans and their dependents for information needed to determine eligibility for benefits and services.
- Prepared and submitted 76 appeals contesting decisions denying claims or benefit award amounts.
- Advised and assisted in establishing rights to Veterans benefits and services such as pensions, education, insurance, home loans, out-patient medical care and burial benefits.
- Participated in cross-functional team meetings to address organizational challenges related to claims management and develop solutions collaboratively.
Senior Maintenance Supervisor
United States Army
11.2018 - 02.2020
- Managed ground maintenance operations and movement of support parts and materials for a multi-functional medical organization throughout South Korea.
- Organized and monitored scheduled and unscheduled maintenance of 3,000 pieces of military equipment.
- Utilized multiple Logistic Management Systems like Global Combat Support System – Army (GCSS-A) and Logistics Information Warehouse (LIW).
- Conducted quarterly performance evaluations of maintenance staff to identify strengths, areas for improvement, and opportunities for growth within the organization.
Assistant Director of Personnel and Operations
United States Army
02.2014 - 11.2018
- Planned and directed over 50 training exercises.
- Trained 30 office personnel to conduct daily operations that resulted in the consistent achievement of the organizations mission.
- Ensured personnel files were safeguarded and managed according to organization policies and procedures.
- Demonstrated leadership skills in managing projects from concept to completion.
Assistant Inspector General
United States Army
02.2012 - 02.2014
- Collected over 192 complaints from external individuals and opened inquiries, complaint files or investigations.
- Participated in planning and conducted 15 compliance, systemic and follow-up inspections of Senior Mission Command and its subordinate organizations.
- Examined and evaluated existing programs, policies, and practices, in relation to command goals and major areas of interest to identify potential issues.
- Presented inspection findings at meetings to keep senior leadership informed about key accomplishments or areas needing improvement within the organization.
Education
Bachelor of Science - Computer Networks and Cybersecurity
University of Maryland Global Campus
Adelphi, MD08.2022
Associate of Applied Science - General studies
Central Texas College
Killeen, TX12.2013
Skills
- Compliance Monitoring
- Critical Thinking
- Customer Service
- Multitasking and Organization
- Microsoft 365 Suite
- Interpersonal Communication
- Fleet Management
- Transportation Management
- Supply Chain Management
- Skilled in various Logistic Management Systems
References
Kenneth Childre
Contact Director, North Region
Georgia Department of Veterans' Services Phone: 404-213-1020
Email: Kenneth.childre@vs.state.ga.us
Charles Foster
North Central Florida Supervisor
Florida Department of Veterans' Affairs
Phone: 352-548-6624
Email: Chuck.Foster@FDVA.FL.GOV
Timeline
Office Manager/Veterans Senior Field Service Officer
Georgia Department of Veterans' Services
03.2022 - 02.2024
Veterans Claims Examiner II
Florida Department Of Veterans Affairs
02.2020 - 11.2021
Senior Maintenance Supervisor
United States Army
11.2018 - 02.2020
Assistant Director of Personnel and Operations
United States Army
02.2014 - 11.2018
Assistant Inspector General
United States Army
02.2012 - 02.2014
Bachelor of Science - Computer Networks and Cybersecurity
University of Maryland Global Campus
Associate of Applied Science - General studies
Central Texas College
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