Nicholas Trotter
235 Us Hwy 45, Cisne, IL,IL
Summary
Dynamic Team Leader with a proven track record at North American Lighting, excelling in conflict resolution and quality improvement. Expert in optimizing workflows and enhancing team performance through effective training and collaboration. Committed to fostering a diverse culture while driving operational efficiency and achieving high standards in production and service delivery.
Overview
7
7
years of professional experience
Work History
Team Leader
North American Lighting
Flora, IL
04.2021 - Current
- Managed production timelines to facilitate prompt delivery of lighting components.
- Supported team members by providing training on safety practices and operational efficiency.
- Assisted in implementing process improvement initiatives to boost workflow productivity.
- Collaborated with cross-functional teams to effectively address production challenges.
- Monitored quality control processes to maintain product standards.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Detail Manager
Dan Hecht Chevrolet-toyota
Effingham, IL
03.2019 - 03.2021
- Supervised vehicle detailing operations to ensure high-quality standards and customer satisfaction.
- Developed training programs for new detail staff, enhancing team performance and service efficiency.
- Implemented inventory management processes for detailing supplies, reducing waste and improving resource allocation.
- Coordinated scheduling of detailing services to optimize workflow and meet customer demand effectively.
- Conducted regular quality inspections of completed work, ensuring adherence to company standards and procedures.
- Collaborated with sales teams to prepare vehicles for delivery, enhancing presentation and customer experience.
- Analyzed customer feedback to identify improvement areas in detailing services, driving continuous enhancements.
- Inspected finished work to verify employee compliance with detailing standards.
Education
Associate of Science - Business Administration And Management
Kaskaskia College
Centralia, IL05.2017
Skills
Teamwork and collaboration
Problem-solving
Attention to detail
Team motivation
People management
Work Planning and Prioritization
Documentation and reporting
Analytical thinking
Overseeing daily activities
Quality improvement
Conflict resolution
Daily workflow improvement
Timeline
Team Leader
North American Lighting
04.2021 - Current
Detail Manager
Dan Hecht Chevrolet-toyota
03.2019 - 03.2021
Associate of Science - Business Administration And Management
Kaskaskia College