Nicholas Twohy
Frederick,MD
Summary
Has served for the past 9 years on Active Duty and has become an accomplished Electronics Technician, leader, and mentor. Has a diverse skill set that allows adaptability to any situation while continuously learning from leadership, peers and students. Significantly boosted productivity and learning outcomes from students and trainees. Skilled in project management and customer service, excels in high-pressure environments, ensuring efficiency and comprehensive support at every turn.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Maintenance/Switchboard Supervisor and Instructor
Defense Information Systems Agency
02.2021 - Current
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency for maintenance requests and tracking progress.
- Supervised 22 employees and scheduled shifts.
- Streamlined administrative tasks such as message-taking and appointment scheduling for increased productivity across multiple departments.
- Managed high volume of calls during peak hours, maintaining composure under pressure while efficiently handling each callers' needs.
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Mentored new teachers, sharing valuable insights and strategies for classroom success.
- Utilized multimedia resources to enrich learning experience and cater to visual and auditory learners.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
Electronics Technician
USS Essex
06.2016 - 01.2021
- Utilized advanced diagnostic tools for accurate identification of system faults, minimizing repair times to 25 critical systems.
- Fixed 471 circuit boards and wire harness problems using schematics, wiring diagrams, and testing instruments.
- Enhanced 25 systems performance by troubleshooting and repairing electronic equipment.
- Installed, maintained and inventoried 7,299 electrical and electronic components in accordance with approved methods and procedures.
Education
Master of Science - Cyber Accounting
University of Maryland Global Campus
College Park, MD11.2025
Bachelor of Arts - History And Minor in Accounting
University of Maryland Global Campus
College Park, MD12.2023
Skills
- Technical Writing
- Time Management
- Customer Service
- Detail Orientated
- Project Management
- Office Administration
- Mentorship
- Adaptable
Certification
- CompTIA Security+ - CompTIA.
- Accounting Information Systems Certificate- UMGC
Timeline
Maintenance/Switchboard Supervisor and Instructor
Defense Information Systems Agency
02.2021 - Current
Electronics Technician
USS Essex
06.2016 - 01.2021
- CompTIA Security+ - CompTIA.
- Accounting Information Systems Certificate- UMGC
Master of Science - Cyber Accounting
University of Maryland Global Campus
Bachelor of Arts - History And Minor in Accounting
University of Maryland Global Campus
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