Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Underwood

Mesa,AZ

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Want to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Support Services Supervisor

LabCorp
10.2020 - 05.2023
  • sTasked with forming a centralized receiving area for every department in the lab
  • Building and training a team to receive a multitude of different specimen types and worksheets and maintain proper temperature sensitivity
  • Created a separate department responsible for the receiving and accessioning the of COVID-19 PIXEL at home test
  • Head of the Phoenix project group that assisted with the testing of specimens for the CDC to test for antigens of COVID-19 in the general populace.

Data Entry Specialist

Cognizant
01.2020 - 06.2020
  • Performed medical data entry and processing for health insurance plans
  • Verified client information was entered accurately and updated
  • Worked in several databases to ensure patient received proper coverage
  • Responsible for extending, terminating, and updating current insurance plans for clients while maintaining constant communication with other departments to ensure accuracy.

Supervisor for Laboratory Operations and Accessioning

Caris Life Sciences
08.2018 - 06.2019
  • Ensured proper procedures and protocols were followed by every Lab Operations Specialist and Specimen Processing Clerk
  • Responsible for training new and veteran employees when processes changed
  • Created schedules to ensure proper training of all employees throughout different stations in the lab
  • Responsible for advanced quality checks to assure all specimens were processed in a timely manner
  • Participated in interviews for new employees and helped shape the company culture at the lab.

Laboratory Operations Specialist I

Caris Life Sciences
09.2017 - 08.2018
  • Responsible for facilitating movement of specimens throughout the lab
  • Maintained and troubleshooted equipment used to print, coverslip, and label slides
  • Ensured all slides and tissues were labeled accurately while maintaining constant notes when each specimen reached a new station
  • Responsible for quality assurance at each station in the lab to ensure proper procedures were followed and specimens moved quickly through the lab.

Specimen Processing Clerk I

Caris Life Sciences
01.2017 - 09.2017
  • Responsible for receiving and opening packages from pathology hospitals under cameras to assure chain of custody
  • Entered client information and diagnosis into case and ensured all documents were received in order to proceed with testing
  • Performed quality control to ensure each specimen accurately matched received paperwork.

Education

Cyber Security Boot Camp -

Arizona State University
On-Line
11.2023

Bachelor of Arts in Psychology - Psychology

Auburn University
Auburn, AL
05.2014

Skills

  • Staff Training
  • Continuous Improvement
  • Records Management
  • Customer Service
  • Work Planning and Prioritization
  • Problem-Solving
  • Performance Management
  • Teamwork and Collaboration
  • Performance Evaluations

Timeline

Support Services Supervisor

LabCorp
10.2020 - 05.2023

Data Entry Specialist

Cognizant
01.2020 - 06.2020

Supervisor for Laboratory Operations and Accessioning

Caris Life Sciences
08.2018 - 06.2019

Laboratory Operations Specialist I

Caris Life Sciences
09.2017 - 08.2018

Specimen Processing Clerk I

Caris Life Sciences
01.2017 - 09.2017

Cyber Security Boot Camp -

Arizona State University

Bachelor of Arts in Psychology - Psychology

Auburn University

Similar Profiles

CREATE PROFILE
Nicholas Underwood