Nicholas Vespole
Flemington
Summary
Dedicated retail professional with strong interpersonal communication skills. Proficient in resolving customer issues and enhancing service quality, driving positive customer experiences.
Overview
3
3
years of professional experience
Work History
Retail Supervisor
CA Ferolie
Montvale
06.2025 - Current
- Supervised daily operations to ensure smooth retail workflows.
- Handled customer inquiries and resolved issues promptly and effectively.
- Collaborated with management on staff scheduling and task assignments.
- Trained new staff on customer service standards and product knowledge.
- Collaborated with team members to achieve sales goals and improve service quality.
- Created weekly work schedules for most employees according to labor laws and company guidelines.
Retail Sales Representative
CA Ferolie
Montvale
04.2024 - 06.2025
- Assisted customers with product selection and provided knowledgeable recommendations.
- Maintained attractive merchandise displays to maximize purchases.
- Maintained inventory levels and organized merchandise displays effectively.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Participated in promotional events to increase brand awareness and sales.
- Developed and maintained key relationships with consumers and businesses through effective communication strategies and interpersonal skills.
Grocery/Confectionary Analyst
CA Ferolie
Montvale
10.2023 - 04.2024
- Forecasted sales for upcoming promotion to optimize inventory management.
- Created product orders for clients, ensuring timely fulfillment to meet demand.
- Developed reports to communicate insights, aiding strategic decision-making.
- Interpreted complex data sets to provide actionable insights.
Education
Bachelor of Science in Business Administration - Marketing
Rider University
Trenton, NJ05-2023
Skills
- Retail management systems
- Product and service knowledge
- Sales floor presentation
- Staff training
- Time management
- Multitasking
- Team collaboration
- Interpersonal communication
Timeline
Retail Supervisor
CA Ferolie
06.2025 - Current
Retail Sales Representative
CA Ferolie
04.2024 - 06.2025
Grocery/Confectionary Analyst
CA Ferolie
10.2023 - 04.2024
Bachelor of Science in Business Administration - Marketing
Rider University