Dylan Mordely
Patterson
Summary
Dynamic and results-focused retail leader with 5+ years of experience driving performance in fast-paced, high-volume environments. Proven success in motivating teams, managing operations, and maximizing sales through engaging customer experiences. Skilled in inventory control, merchandising, and staff development with a strong focus on operational excellence and compliance. Recognized for building energetic teams that embody brand culture while achieving sales, service, and safety goals.
Overview
9
9
years of professional experience
Work History
Retail Supervisor
Living Spaces
02.2023 - Current
- Lead daily store operations including merchandising, inventory flow, and team productivity.
- Supervise and coach a team of retail associates, fostering a positive, high-energy work environment aligned with brand values.
- Collaborate with cross-functional partners to improve operational efficiency and elevate customer experience.
- Implement and enforce safety and compliance procedures to maintain store standards.
- Boosted team morale and engagement through recognition programs and performance-driven communication.
Product Specialist
Living Spaces
02.2022 - 02.2023
- Supported front and back-of-house operations to ensure product availability and visual presentation met brand expectations.
- Trained new hires on sales techniques, product knowledge, and POS systems to improve conversion and efficiency.
- Partnered with warehouse and sales teams to align stock levels with customer demand and minimize errors.
Operations Manager
Staples
07.2019 - 12.2020
- Oversaw daily store operations, including staff supervision, freight processing, and compliance management.
- Developed and coached employees to exceed sales and operational goals.
- Reduced inventory shrink and improved accuracy through stronger controls and accountability practices.
- Scheduled and delegated daily tasks to maintain store flow and maximize productivity.
Sales Associate
Staples
02.2019 - 07.2019
- Delivered exceptional customer service by identifying needs and recommending suitable products.
- Supported stock replenishment and visual merchandising for promotional events and seasonal resets.
Mechanic
NT Paint and Autobody
06.2017 - 02.2019
- Conducted diagnostic and repair work while maintaining efficiency and safety standards.
- Collaborated with peers to improve workflow and reduce turnaround time.
Retail Associate
Aahs Gift Store
09.2016 - 07.2017
- Assisted with merchandising, stock management, and visual displays to support store promotions.
- Delivered a fun, engaging shopping experience that reflected brand identity.
Education
Technical School - Automotive Engineering
Vashist Munni College
Skills
- Team leadership
- Retail sales expertise
- Customer Engagement & Brand Representation
- Inventory Control & Loss Prevention
- Store Operations & Compliance
- Dynamic Scheduling & Workflow Optimization
- POS & Retail Management Systems
- Microsoft Office (Word, Excel, Outlook)
Timeline
Retail Supervisor
Living Spaces
02.2023 - Current
Product Specialist
Living Spaces
02.2022 - 02.2023
Operations Manager
Staples
07.2019 - 12.2020
Sales Associate
Staples
02.2019 - 07.2019
Mechanic
NT Paint and Autobody
06.2017 - 02.2019
Retail Associate
Aahs Gift Store
09.2016 - 07.2017
Technical School - Automotive Engineering
Vashist Munni College
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