Nicholas Washington
Jacksonville,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
Specialty Products and Insulation
11.2023 - Current
- Utilized Infor CSD for 1+ years to manage branch inventory, ordering materials, and enter customer purchases.
- Maintain records of purchases and deliveries of products going in and out of our facility; labeling, filing, and sorting for the company and/or customer use.
- Help create and manage customer prices utilizing Excel, Infor CSD, and Mathematics in order to keep track of costs and gains to benefit the company.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
General Support Equipment Worker
Amentum
01.2022 - 05.2022
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Analyzed malfunctioning equipment and determined type of repairs required.
- Collected, arranged, and input information into database system.
Aerospace Ground Equipment Journeyman
United States Air Force, USAF
11.2014 - 11.2020
- Assisted in gathering information and analyzing maintenance operations to update our Technical Data for increased efficiency and safer practice when doing mechanical work on F-35 systems.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Diagnosed mechanical and electronic problems using personal skill, technical documentation and testing tools.
- Read and interpreted orders, drawings, schematics and blueprints to complete accurate actions.
- Interpreted diagnostic code information to isolate hardware and software failures, suggesting correctional measures to correct discovered flaws.
- Performed preventive and corrective maintenance on aviation support equipment and associated systems and components.
Education
High School Diploma -
Yulee High School
Yulee, FL05.2013
Some College (No Degree) - Computer Science
Santa Fe College
Gainesville, FLSkills
- Leadership
- Teamwork
- Organization and Time management
- Scheduled Maintenance
- Basic math
- Good listening skills
- Written Communication
- Maintenance & Repair
- Flexible & Adaptable
Timeline
Customer Service Representative
Specialty Products and Insulation
11.2023 - Current
General Support Equipment Worker
Amentum
01.2022 - 05.2022
Aerospace Ground Equipment Journeyman
United States Air Force, USAF
11.2014 - 11.2020
High School Diploma -
Yulee High School
Some College (No Degree) - Computer Science
Santa Fe College
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