Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
References
Timeline
Generic

Nicholas Wegner

Harrisonburg,VA

Summary

Seasoned Retail Advisor with a strong background in customer service and sales. Proven ability to build relationships, address customer inquiries, and manage inventory effectively. Known for problem-solving skills, leadership qualities, and retail product knowledge. Contributed significantly to store profitability in previous roles through innovative merchandising strategies.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Retail Advisor

Popshelf
Timberville, VA
01.2024 - Current
  • Provided customer service to shoppers by answering questions and offering advice on product selection.
  • Assisted customers in locating items within the store and online.
  • Greeted customers upon entering the store and provided them with a pleasant shopping experience.
  • Processed payments using credit card machines or other point of sale systems.
  • Operated cash registers, handled cash transactions, and provided change as needed.
  • Assisted with inventory management tasks such as counting stock levels and restocking shelves.

Appliance Sales Specialist

Cashwell Appliance Parts
Portsmouth, VA
07.2024 - 08.2024
  • Assisted customers in finding the right appliance for their needs and budget.
  • Processed orders for new appliances, parts, and accessories.
  • Developed relationships with vendors to ensure timely delivery of products.
  • Processed sales, warranties and service agreements quickly and efficiently to respect customer's time and to expedite sales associate's availability to next customer.
  • Maintained department and showroom with neat and orderly displays.

Senior Game Advisor

GameStop
Harrisonburg, VA
07.2021 - 01.2024
  • Assisted store managers in supervising professionals and overseeing daily operations to maintain productive work environment.
  • Engaged store guests to determine gaming needs, direct towards appropriate department and provide information about game content, technology and pricing.
  • Provided guidance to junior staff members regarding best practices when working with customers.
  • Trained new employees on company policies and procedures related to gaming products and services.
  • Evaluated incoming shipments for damages and discrepancies prior to accepting delivery from vendors.
  • Analyzed sales data regularly to identify trends in customer buying patterns and preferences.
  • Maintained accurate records of customer transactions using POS systems or other tracking software.
  • Managed daily operations including opening and closing procedures, cash handling, restocking inventory.
  • Developed strategies to increase sales of games and other related merchandise.

Retail Sales Associate

Target
Hampton, VA
09.2016 - 03.2018
  • Assisted customers with finding the right product for their needs.
  • Recorded quantity, type and value of materials or items received.
  • Received and processed incoming shipments of merchandise.
  • Stocked shelves with newly arrived products.
  • Delivered goods to specified destinations in a timely manner.
  • Loaded and unloaded delivery vehicles with care to ensure safe transport of products.

Education

High School Diploma -

Churchland High School
Portsmouth, VA
06-2010

Skills

  • Store maintenance
  • Brand Awareness
  • Goal-Oriented
  • Customer Service
  • Order Processing
  • Regulatory Compliance
  • Relationship Building
  • Teamwork and Collaboration
  • Retail merchandising expertise
  • Sales expertise
  • Truck unloading
  • Policy and Procedure Adherence

Accomplishments

  • Gamestop's top district sales rep: highest in all around sales categories
  • employ of the month at Popshelf three months running

Affiliations

merchandise and book collection

painting crafting and animal care

Certification

  • Primary Care Assistant in private homecare

References

  • Rylee Spraybery: UPS Key holder. 949-412-0345
  • Niel Pendergast: Ollie's Manager. 540-233-3109
  • Ben Sanders: Bucky's Food service rep. 540-305-7780

Timeline

Appliance Sales Specialist

Cashwell Appliance Parts
07.2024 - 08.2024

Retail Advisor

Popshelf
01.2024 - Current

Senior Game Advisor

GameStop
07.2021 - 01.2024

Retail Sales Associate

Target
09.2016 - 03.2018

High School Diploma -

Churchland High School

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