Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Welch

Brownsburg,IN

Summary

Dynamic sales leader with a proven track record, adept in CRM proficiency and interpersonal communication. Excelled in expanding market share and nurturing key client relationships, achieving high sales targets through strategic account management and business development. Skilled in mentoring teams for territory growth, consistently exceeding sales objectives.

Sales professional with strong expertise in driving revenue and building client relationships. Adept at team collaboration, adapting to changing needs, and leveraging skills in negotiation, communication, and strategic planning. Known for reliability, fostering productive team environment, and consistently meeting targets.

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

13
13
years of professional experience

Work History

Sales Representative

Majestic Lubricants
08.2024 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.

Regional Sales Manager

JX Truck Center
10.2011 - 08.2024
  • Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
  • Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
  • Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
  • Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
  • Generated detailed sales reports and forecasts to analyze performance and track progress.
  • Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
  • Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
  • Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
  • Ensured customer satisfaction by addressing inquiries promptly, resolving issues, and providing exceptional service.
  • Mentored new hires on best practices for building rapport with clients, ultimately contributing to a higher retention rate of customers within the territory.
  • Managed team of 10 regional sales representatives and consistently achieved high sales targets.

Education

High School Diploma -

Northwest High School
Indianapolis, IN
05-1998

Skills

  • Customer Service
  • Customer Relations
  • Customer Relationship Building
  • Interpersonal communication skills
  • Sales closing
  • Upselling and Cross Selling
  • Account Management
  • Business Development
  • Performance Tracking
  • Territory Growth
  • CRM proficiency
  • Prospecting skills

Timeline

Sales Representative

Majestic Lubricants
08.2024 - Current

Regional Sales Manager

JX Truck Center
10.2011 - 08.2024

High School Diploma -

Northwest High School
Nicholas Welch