Nicholas Williams
Summary
Service-oriented Delivery Professional with a demonstrated record of road safety and clean driving history. Managed daily activity logging, coordinated customer paperwork, and collected payments to enhance operational efficiency. Planned and executed efficient routes to maximize deliveries and elevate customer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Delivery Driver
Kelly’s Foods
Winter Garden
10.2022 - Current
- Deliver food products to various locations, ensuring timely service and customer satisfaction.
- Load, secure, and unload cargo in a safe and timely manner using pallet jacks, forklifts and other materials
- Maintain accurate delivery logs, facilitating accountability and tracking of all shipments.
- Ensure vehicle cleanliness and perform maintenance checks, upholding safety compliance and reliability.
Merchandise Stocker
Sunny Florida Dairy
Orlando
03.2022 - 06.2022
- Stocked shelves with dairy products for optimal placement and visibility to enhance customer experience.
- Verified accuracy of orders before leaving warehouse and store to ensure customer satisfaction.
- Delivered food products to various locations efficiently and safely.
- Ensured accurate completion of all paperwork associated with deliveries.
Host-Quick Service
Walt Disney World Company
Orlando
05.2017 - 10.2021
- Managed daily service for over 40,000 guests, ensuring satisfaction and efficiency.
- Expedited food orders to guests efficiently, ensuring a smooth dining experience
- Ensured that food is served at proper temperatures and adhered to Food Safety guidelines
- Managed cash handling procedures, prioritizing guest satisfaction and care
- Embodying Disney’s core values of safety, show, courtesy, and efficiency in daily operations
Dump Truck Driver
Kevin Dockett and Sons Trucking
Temple Hills
03.2016 - 07.2016
- Safely transported and dumped loose materials such as sand, gravel, crushed rock, coal, asphalt, concrete, and snow
- Operated truck controls to maneuver and efficiently dump materials
- Drove safely in various weather conditions including heavy rain, snow, ice, and mud
- Maintained truck compliance with DOT regulations to ensure safe operation
Dump Truck Driver
KKR and Trucking
Temple Hills
09.2015 - 03.2016
- Safely transported and dumped loose materials such as sand, gravel, crushed rock, coal, asphalt, concrete, and snow
- Operated truck controls to maneuver vehicle for efficient loading and unloading of materials
- Drove safely in various weather conditions, including heavy rain, snow, ice, and mud, ensuring consistent delivery
- Maintained truck compliance with DOT regulations, ensuring safe and reliable operation
Student Receptionist
TCU/IAM Advanced Training
Washington
08.2015 - 09.2015
- Provided excellent customer service by greeting students and staff
- Liaised between TCU/IAM staff and students to facilitate communication and support
- Managed incoming calls and documented messages for effective information flow
- Generated attendance sheets, time cards, and petty cash request for students
- Facilitated mail distribution throughout the campus
- Created detailed monthly evaluations to assess and enhance student performance
Crew Member
Chipotle
Washington
04.2015 - 08.2015
- Delivered exceptional customer service through welcoming greetings and efficient order-taking
- Prepared and served food adhering to stringent safe food handling regulations to ensure customer safety
- Maintained a clean and safe work environment by removing trash, cleaning grill, and sanitizing surfaces
- Operated cleaning equipment to maintain hygienic and safe floor conditions for a better dining experience
Valet Driver
MarcParc Valet
Washington
10.2014 - 06.2015
- Delivered exceptional customer service by greeting customers and assisting with vehicle entry and exit
- Ensured that cars were parked and returned in a safe manner
- Conducted thorough inspections of vehicle exteriors for damage prior to valet service, documenting findings on ticket
- Supported elderly customers with wheelchair assistance to ensure safe and comfortable transportation
- Performed physical tasks involving walking, running, and standing for long durations outdoors.
- Entered data of make and model of all vehicles, color, last 4 digits of license plate number and state registration inspection
- Oversaw petty cash transactions and maintained accurate company records.
Job Shadow
USDA Forest Service
Washington
02.2015 - 04.2015
- Participated in Career Development training at USDA Forest Service
- Executed daily responsibilities with precision and attention to detail.
- Proposed innovative solutions that improved team collaboration and project outcomes.
- Collaborated with diverse coworkers to achieve shared goals and resolve product-related challenges.
- Explored various roles within USDA Forest Service to understand organizational structure.
- Studied historical practices of forestation in the United States to inform sustainable approaches.
Education
Transportation Training Program - Transportation Systems and Office Technology
TCU/IAM
Washington, D.C.Construction Equipment Mechanic - CDL Class B
Muhlenberg Job Corps Center
Greenville, KYHigh School Diploma -
Muhlenberg High School
Greenville, KYSkills
- Fleet management
- Vehicle cleaning
- Tire inspection
- PPE usage
- First aid procedures
- OSHA compliance
- EPA compliance
- Material handling
- Work area preparation
- Power tool operation
- Wire brushing
- Document handling
Certification
- OSHA 10 Construction Safety (Occupational Safety & Health)
- Forklift Operator Safety
- Flaggers
- CDL Class B
- Construction Equipment Mechanic
- NCCER (National Center for Construction and Educational Research)
Accomplishments
- Student Government Association Treasurer, MCDC, 2014
- Leadership Training Program, MCDC, 2014
- American Heart Association Blood Drive Volunteer, 2014
- Cedar Grove High School JROTC, 2011
- Special Olympics Decatur Volunteer, 2011
- EAA Pilot Training Program, 2010
Timeline
Delivery Driver
Kelly’s Foods
10.2022 - Current
Merchandise Stocker
Sunny Florida Dairy
03.2022 - 06.2022
Host-Quick Service
Walt Disney World Company
05.2017 - 10.2021
Dump Truck Driver
Kevin Dockett and Sons Trucking
03.2016 - 07.2016
Dump Truck Driver
KKR and Trucking
09.2015 - 03.2016
Student Receptionist
TCU/IAM Advanced Training
08.2015 - 09.2015
Crew Member
Chipotle
04.2015 - 08.2015
Job Shadow
USDA Forest Service
02.2015 - 04.2015
Valet Driver
MarcParc Valet
10.2014 - 06.2015
Transportation Training Program - Transportation Systems and Office Technology
TCU/IAM
Construction Equipment Mechanic - CDL Class B
Muhlenberg Job Corps Center
High School Diploma -
Muhlenberg High School