Nicholas Wilson
Deltona,USA
Summary
Well-qualified individual with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
13
13
years of professional experience
Work History
Dispatcher
Sunbelt Tool Rentals
01.2023 - Current
- Assign and dispatch rental deliveries across North, Central and Southern Florida
- Manage a team of 3 drivers and 2 mechanics.
- Manage Drivers to ensure prompt receipt and delivery of equipment from/to customers.
- Responsible for overseeing the application of appropriate DOT standards. Including responsible for reporting, scheduling, and supports customer service/sales goals of the business unit.
Tool Rental Associate
Sunbelt Tool Rentals
12.2022 - 12.2023
- Supplied information about rental items to inform customers of tool availability and operation.
- Used POS system to compute and receive payments for rentals.
- Maximized revenue opportunities by encouraging upsells and promoting optional services, boosting overall sales.
- Prepared rental contracts by printing contracts, obtaining customer signatures and verifying customer identification and driver's license.
Equipment Rental Specialist
Sunbelt Tool Rentals
12.2021 - 01.2022
- Inside sales role responsible supporting telephone and walk-in customers with rentals of all types of construction and industrial equipment.
- Provide front line customer service while helping customers understand equipment needs, negotiate and place orders.
Glass Glazer & Installer
United Glass Service
04.2016 - 12.2021
- Repaired and installed mirrors, table tops, and mirrored wardrobe doors.
- Carefully and accurately measured and marked outlines and patterns on glass to indicate cutting lines.
- Adhered to consistently high standards for safety, quality, and service on completed projects.
- Loaded and arranged glass and mirrors onto delivery trucks using suction cups to secure materials during crane transfer.
Installation Field Supervisor
Pioneer Architectural Systems
01.2012 - 04.2016
- Responsible for reading plans for all projects, install awnings, canopies and other structural systems.
- Managed a team of 3 field workers
- Supervised field operations teams to complete projects within established timelines.
- Created and implemented plans to maximize efficiency of workers.
Education
High School -
Rosenwald High School
Casselberry, FL05.2008
Skills
- Driver communication
- Data entry
- Work order generation
- Multitasking and organization
- Customer relations
- Time management
- Critical thinker
- Customer service
- Dispatching procedures
- Delivery procedures
- Attention to detail
- Decision-making
Timeline
Dispatcher
Sunbelt Tool Rentals
01.2023 - Current
Tool Rental Associate
Sunbelt Tool Rentals
12.2022 - 12.2023
Equipment Rental Specialist
Sunbelt Tool Rentals
12.2021 - 01.2022
Glass Glazer & Installer
United Glass Service
04.2016 - 12.2021
Installation Field Supervisor
Pioneer Architectural Systems
01.2012 - 04.2016
High School -
Rosenwald High School
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