Nicholas Woodus

Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.

• Team Lead, Tractor Supply, Randallstown, MD, 03/21, Present, Manage and supervise a team of employees, providing guidance, support, and conflict resolution, Assist diverse customers daily with various needs, demonstrating active listening and empathy, Maintain inventory management systems and cash operations while ensuring smooth daily operations, Develop strong interpersonal communication skills through direct customer service interactions
• Insurance Agent, Bankers Life and Casualty, MD, 01/20, 12/21, Provided consultation to clients regarding health and life insurance policies during vulnerable life transitions, Demonstrated sensitivity and understanding when discussing clients' healthcare and end-of-life planning needs, Prospected for customers and presented products tailored to individual client situations and concerns, Addressed client questions with patience and provided emotional support during decision-making processes
• Lighting Assistant, Event Tech, MD, 01/18, 12/20, Collaborated with diverse teams to execute successful events under high-pressure time constraints, Managed technical setup including lighting, audio, and staging systems requiring attention to detail, Demonstrated adaptability and problem-solving skills in fast-paced, dynamic event environments