NICHOLAS A. MONTES
Houston,TX
Summary
Dynamic and results-driven professional seeking a challenging position in tech sales as a Business Development Representative, leveraging a proven track record of success in sales and customer service to drive business growth and cultivate lasting client relationships.
Overview
4
4
years of professional experience
Work History
General Manager
United Waterworks LLC
05.2020 - 03.2024
- Supervise team of technicians, ensuring efficient workflow and adherence to quality standards
- Manage inventory levels to optimize operational efficiency and meet customer demand
- Proactively address customer inquiries and concerns, ensuring high levels of satisfaction and retention
- Oversee social media accounts to enhance brand visibility and engage with the community
- Conduct sales activities including lead generation, cold calling, and door-to-door sales, resulting in consistently meeting or exceeding sales targets
- Install and maintain water conditioning equipment, providing expert technical support to customers
- Train new technicians on equipment installation procedures and company protocols
- Perform weekly analysis surveys on new homes to identify water treatment needs and opportunities for sales.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
High School Graduate -
Cypress Falls High School
Houston, TX06.2023
Skills
- Sales Expertise: Proven success in lead generation, cold calling, and exceeding sales targets
- Customer Relationship Management: Cultivated lasting client relationships, ensuring high satisfaction and retention
- Market Analysis: Conducted surveys to identify business opportunities and adapt sales strategies
- Team Leadership: Supervised and trained team of technicians to optimize workflow and quality standards
- Multilingual: Fluent in Spanish, facilitating effective communication with diverse clientele
- Technical Proficiency: Proficient in Microsoft Office Suite for efficient documentation and data analysis
- Business Development
- Advertising and marketing
- Sales Strategies
References
Available upon request.
Hobbies
- Gym
- Riding motorcycles
- Spending time with friends & family
Timeline
General Manager
United Waterworks LLC
05.2020 - 03.2024
High School Graduate -
Cypress Falls High School