Nicholas B. Godin
Summary
Results-oriented leader with a healthcare and retail management background, skilled in community engagement and team leadership. Currently pursuing a Master's in Political Management at The George Washington University, seeking to leverage expertise in a dynamic political role. Open to relocation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Public Relations Director
Maine Federation of College Republicans
Augusta, Maine
01.2016 - 01.2018
- Participated in weekly meetings with a political coalition, including the Governor of Maine, to discuss upcoming policy plans and overall plans for the party.
- Participated in grassroots campaign activities including door knocking, phone banking, and donation seeking for house, congressional, and governor campaigns.
- Developed and implemented public relations strategies to promote local candidates and local policy.
- Created press releases, media pitches, brochures, newsletters and other promotional materials.
- Managed social media accounts including Facebook, Twitter, Instagram to engage with members and the general public.
- Participated in the planning and execution of several events, including annual meetings, debate watch parties, and fundraisers.
Students for Rand: Northeast Ambassador
Rand Paul for President, 2016
Augusta, ME
11.2015 - 07.2016
- Attended various forums, seminars, workshops and official functions on behalf of the Rand Paul for President campaign.
- Phone banked and connected with potential voters while also securing donations to Rand Paul's campaign.
- Attended events in Maine with Rand Paul as a speaker.
- Closely collaborated with both the Students for Rand Department Manager along with the Youth Campaign Organizer.
- Leveraged social media to connect with prospective voters and share the campaign's message.
- Attend weekly evening meetings with 20 other designated Ambassadors across the nation.
Manager of Customer Experience
University Hospitals
Cleveland, United States
03.2023 - Current
- Build innovative approaches in alignment with the needs of all of our customers, providers, and staff
- Responsible for building and crafting the strategy, roadmap, and implementation plans
- Lead the development and management of all customer experiences
- Collaborate closely with the Cutler Center for Men team members especially patient navigation team (the Joe team), program manager, and technology lead, as well as the clinical teams at Ahuja location
- Manage relationships with UH Care Connections and Patient Access to ensure seamless consumer experiences across the UH enterprise, including training and certifications
- Develop cross-channel strategies and touchpoints to enable an outstanding and consistent consumer experience while ensuring all front-line employees are following the service model and keeping it fresh
- Recruit team and continue to grow staff, including hiring of patient liaisons, and work closely with Ahuja clinic leadership to recruit and retain staff
Education
Master's degree (Candidate) - Political Management
The George Washington University - College of Professional Studies
05.2026
Bachelor's degree - Public Relations, Advertising, and Applied Communication
Thomas College
Skills
- Leadership
- Change Management
- Coaching
- Press Release Writing
- Internal Communications
- Community Engagement
- Relationship Development
- Communication Planning
- Public Speaking
- Event Planning
- Writing, Editing, and Proofreading
- Communications Leadership
Certification
Certified Personal Fitness Trainer - Health Fitness Instructor (CPFT-)
Timeline
Manager of Customer Experience
University Hospitals
03.2023 - Current
Public Relations Director
Maine Federation of College Republicans
01.2016 - 01.2018
Students for Rand: Northeast Ambassador
Rand Paul for President, 2016
11.2015 - 07.2016
Master's degree (Candidate) - Political Management
The George Washington University - College of Professional Studies
Bachelor's degree - Public Relations, Advertising, and Applied Communication
Thomas College
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