Nicholas Sean Joson
Mililani
Summary
Detail-oriented Alignment Technician skilled in customer service, effective communication, and teamwork. Proven ability to conduct vehicle services while ensuring customer satisfaction and timely service delivery. Experienced with handling customer interactions and resolving issues promptly.
Overview
4
4
years of professional experience
Work History
Alignment Technician
Lex Brodie's
Honolulu, HI
11.2024 - Current
- Conducted wheel alignment services with precision and attention to detail.
- Performed test drives on vehicles before inspection to assist with diagnosing problems and after inspection to confirm problem resolution.
- Utilized diagnostic equipment to assess vehicle suspension and steering systems.
- Assisted in training new team members on alignment procedures and equipment use.
- Maintained organized work area, adhering to safety protocols and best practices.
- Also worked in other car maintenance areas as a Lube Technician. Duties included oil changes, tire installations and rotations, battery installations, brake overhauls.
Bookstore Assistant
Leeward Community College
Pearl City, HI
11.2021 - 05.2024
- Assisted customers with book selections and inquiries, enhancing overall satisfaction.
- Handled customer inquiries via phone or email, resolving issues promptly while maintaining professionalism at all times.
- Assisted customers with locating books and other materials in store.
- Restocked shelves and kept store displays attractive and organized to drive sales.
- Processed transactions accurately using point-of-sale systems to ensure efficient sales operations.
Education
Associate of Science - Automotive Technology
Leeward Community College
Pearl City, HI05-2024
High School Diploma -
Mililani High School
Mililani Town, HI05-2021
Skills
- Customer service
- Effective communication
- Organization and planning
- Attention to detail
- Time management
- Continuous learning attitude
- Teamwork
- Hand tools proficiency
Timeline
Alignment Technician
Lex Brodie's
11.2024 - Current
Bookstore Assistant
Leeward Community College
11.2021 - 05.2024
Associate of Science - Automotive Technology
Leeward Community College
High School Diploma -
Mililani High School