Summary
Overview
Work History
Skills
Timeline
Generic

Nicholas Vigil

West Valley City,UT

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Customer Service Associate

U-Haul
02.2023 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Route Driver/Forklift Operator

Honey Bucket
05.2022 - 08.2023
  • Received, counted and inspected inventory for delivery.
  • Maintained trucks while in use and inspected vehicles and mechanical tools before and after long haul drives.
  • Maintained records of mileage, oil, gas and expenses for reimbursements.
  • Inspected and loaded delivery trucks and picked up customer returns.
  • Logged mileage, stops, orders and carton counts for each route.
  • Operated delivery vehicles safely and efficiently.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Unloaded materials and goods at designated locations for best project availability.
  • Removed orders from storage, wrapped, and staged for shipments.
  • Completed cycle counts and monthly inventory.

VSA Cleaner/Customer Service

Hertz
01.2023 - 07.2023
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Landscaping

Tuff Country
01.2019 - 05.2022
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Operated landscaping equipment with focus on safety and machine longevity.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Educated clients on proper care and maintenance of landscaping projects.

Skills

  • Exceptional Communicator
  • Safety Regulations
  • Presenting Solutions
  • Quality Assurance
  • Customer Service and Assistance
  • Shipping and Receiving
  • Packing and Scanning
  • Order Picking and Processing
  • Loading and Unloading
  • Driving and Transportation
  • Safety Protocols
  • Verbal and Written Communication
  • Safe Driving Techniques

Timeline

Customer Service Associate

U-Haul
02.2023 - Current

VSA Cleaner/Customer Service

Hertz
01.2023 - 07.2023

Route Driver/Forklift Operator

Honey Bucket
05.2022 - 08.2023

Landscaping

Tuff Country
01.2019 - 05.2022

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Nicholas Vigil