Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Nicholaus Garrett

San Antonio,TX

Summary

Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

8
years of professional experience

Work History

HEB

Curbside Specialist
10.2021 - Current

Job overview

  • Listened and responded to customer requests and forwarded necessary information to superiors
  • Interpreted clients' needs and introduced services to fit specific requirements
  • Used sophisticated systems to carefully complete orders, do substitutions, and make contact with customers.

HEB

Customer Service Associate
10.2018 - 10.2021

Job overview

  • Actively listened to customers, handled concerns quickly and escalated major issues to the supervisor
  • Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction.

S&P Body Shop

Data Entry Clerk
01.2021 - 08.2021

Job overview

  • Completed data entry tasks with accuracy and efficiency
  • Organized, sorted, and checked input data against original documents
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.

Walgreens

Pharmacy Technician
03.2016 - 09.2018

Job overview

  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy
  • Performed a wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality
  • Phone calls, pill counting, insurance co pays, and controlled medication record keeping.

Education

San Antonio College
San Antonio, TX

Associate of Science

University Overview

San Antonio College
San Antonio, TX

Associate of Arts from General Studies
06.2020

University Overview

Skills

  • Data Integrity
  • Invoice Processing
  • Client Data Processing
  • Software Troubleshooting
  • Customer Relations
  • Documentation Management
  • Quality Assurance
  • Conflict Resolution

Timeline

Curbside Specialist
HEB
10.2021 - Current
Data Entry Clerk
S&P Body Shop
01.2021 - 08.2021
Customer Service Associate
HEB
10.2018 - 10.2021
Pharmacy Technician
Walgreens
03.2016 - 09.2018
San Antonio College
Associate of Science
San Antonio College
Associate of Arts from General Studies

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Nicholaus Garrett