Summary
Overview
Work History
Skills
Timeline
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Nicholaus La Chapelle

Belleville,MI

Summary

Motivated travel professional with extensive experience in designing customized travel experiences and providing exceptional customer service. Proven ability to coordinate travel logistics and resolve issues swiftly, ensuring seamless client experiences. Valued for strong team collaboration and adaptability in dynamic environments, with expertise in itinerary planning and client communication.

Overview

15
15
years of professional experience

Work History

Travel Advisor

Fora
06.2024 - Current
  • Conducted thorough research on destinations and accommodations to provide accurate information to travelers.
  • Delivered exceptional customer service by promptly addressing inquiries via phone, email, or in-person meetings.
  • Developed tailored plans catering to niche markets such as adventure travel or luxury vacations which ultimately led to an expanded client base.
  • Researched cruises, airfare options and siteseeing options to best meet client expectations.

Forklift Operator

Costco
03.2015 - 06.2024
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.

Cashier

Costco
03.2015 - 06.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Inbound Stower

Amazon
06.2020 - 03.2022
  • Improved warehouse organization by accurately stowing inbound items in designated locations.
  • Supported safety initiatives through strict adherence to company policies and procedures during the stowing process.
  • Facilitated smooth workflow between departments by promptly addressing any discrepancies found during the stowing process concerning paperwork or product information provided from other teams.

Forklift Operator

R&L Carriers
03.2014 - 03.2015
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.

Personal Trainer

Barwis Methods
01.2013 - 10.2014
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Improved client fitness levels by developing personalized workout plans and monitoring progress.

Shift Manager

McDonald's
06.2009 - 06.2014
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Kept employees operating productively and working on task to meet business and customer needs.

Skills

  • Travel industry experience
  • Excellent customer service
  • Team player attitude
  • Advanced itinerary planning
  • Organized
  • Self Starter

Timeline

Travel Advisor

Fora
06.2024 - Current

Inbound Stower

Amazon
06.2020 - 03.2022

Forklift Operator

Costco
03.2015 - 06.2024

Cashier

Costco
03.2015 - 06.2024

Forklift Operator

R&L Carriers
03.2014 - 03.2015

Personal Trainer

Barwis Methods
01.2013 - 10.2014

Shift Manager

McDonald's
06.2009 - 06.2014

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Nicholaus La Chapelle